Job DescriptionJoining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.
As part of Team Amex, you'll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You'll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.
Responsibilities- 5+ years of experience working as an engineer, preferably in a mix of fast-paced startup environments and large corporate environments
- You are a self-starter but very comfortable working closely with a team
- You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams
- You are capable of coordinating with Application Support, SRE, and Engineering teams to minimize MTTD and MTTR
- You have the ability to collaborate with remote peers across timezones, multi-tasking ticket completion and avoiding mental blockers
- You have excellent written and verbal communication skills, including technical documentation and UML diagramming
- You have strong Linux fundamentals and scripting experience, preferably BASH and/or Python
- You have a solid understanding of DNS, TLS, and networking architecture
QualificationsYou have strong expertise with the following:
- Cloud Infrastructure, preferably AWS and Google Cloud Platform
- Containerization and Orchestration, notably Helm, ArgoCD, Istio, KEDA, on EKS/GKE
- Monitoring and Logging utilties, preferably DataDog or some mix of Prometheus, Grafana, Dynatrace, Splunk
- CI/CD Tools, preferably Jenkins and GitHub Actions
- Infrastructure as Code, preferably Terraform
- Configuration Management, preferably ansible
- Build tools, notably Packer and Docker
- CLI Scripting, especially to enhance all of the above
- A passion for learning new tools as the ecosystem evolves and helping others adapt
- Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions
Big PLUS if you have:- Computer-related BS or MS degree or other technical discipline
- Experience with On-Call rotations, incident response and postmortems
- MySQL or MariaDB or other Basic SQL Skills (especially Performance Tuning)
- Experience building compliant solutions for international markets
- History of building and maintaining systems at large scale
- A history of documenting projects upon completion and reviewing and updating regularly
Our team must be able to demonstrate technical, functional, leadership and business core competencies as well as have most, if not all, of the following:
- Agile Practices and/or Kanban Timeboxing
- Programming Languages and Frameworks
- Analytical Thinking
- Business Product Knowledge
- MicroService Architectures
- Jira or other project management tool
- Confluence, Markdown and/or other documentation tools
- Basic NoSQL knowledge: MongoDB, DynamoDB, etc
- Knowledge of a few of the following: NGINX, Redis, Kafka, ELK, Snowflake
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
