Job#: 3052165 Job Description:Systems Engineer MID - Data Center Services Storage
Location: Norfolk, Virginia (On-site)
Role Overview
An opportunity is available for a Site Reliability Engineer to focus on the reliability, performance, and scalability of complex distributed systems. The SRE will maintain complex computer systems by writing code to automate software releases, monitor systems, and detect and fix problems. This role is responsible for supporting, migrating, automating, and optimizing the software development and deployment process and infrastructure as code, contributing to the overall maturity of the Site Reliability Engineering program.
Key Responsibilities
- Work alongside development and operations teams to ensure speedy and reliable software deployments, monitor systems, and improve overall platform reliability.
- Coordinate and execute production release activities during designated maintenance windows, including scheduled off-hours.
- Administer patch distribution, baseline compliance, and reporting using Microsoft Endpoint Configuration Manager (MECM/SCCM) for Windows Servers and Endpoints.
- Coordinate, stage, and apply firmware, disk qualification packages, and system upgrades across NetApp ONTAP environments using Active IQ Unified Manager and OnCommand Insight (OCI).
- Plan and execute non-disruptive software maintenance releases, SMUs, and image upgrades across Cisco NX-OS data center switches.
Required Qualifications
- 4+ years of hands-on experience in enterprise systems administration and patch management across mixed infrastructure environments.
- Minimum of IAT Level II Certification required prior to onboarding and must be maintained.
- Must be able to support program execution in classified environments and access secure networks from a designated location on short notice.
- Experience with automated script design, coding, debugging, and maintenance skills (e.g., bash, python).
- Solid understanding of Linux/Unix and command-line tools.
- Proven experience executing centralized patch deployments using MECM / SCCM.
- Direct experience managing and updating NetApp ONTAP storage systems via Active IQ Unified Manager or OnCommand Insight.
- Demonstrated knowledge of network operating system updates and maintenance on Cisco NX-OS platforms.
- Experience in application administration, configuration, and integration.
- Familiarity with Agile development methodologies.
- Capable of working and communicating within a distributed team.
- Ability to work in a highly collaborative and innovation-driven environment.
- Knowledge of Agile and DevSecOps/SRE concepts and best practices.
- Hands-on experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).
- Experience creating JIRA and/or Azure DevOps workflows, projects, and custom configurations.
- Experience automating tasks using scripting languages such as Python or PowerShell.
- Working knowledge of the Risk Management Framework (RMF) and security technical implementation guides.
- Working knowledge of formal IT Change Management workflows and ticketing systems (specifically HP Service Manager or similar enterprise ITSM platforms).
- Availability to support scheduled off-hours maintenance windows and production releases.
Preferred Qualifications
- Previous work experience providing support to large-scale government network programs.
- ITILv4, Scrum Master, or Agile SAFe certification(s) or applicable experience.
- Experience implementing scripts using PowerShell or Ansible Playbooks for patch rollout, system health checks, or reporting.
- Vendor-specific technical certifications (e.g., NetApp NCDA, Cisco CCNA, Microsoft Certified: Windows Server Hybrid Administrator).
- Prior experience supporting defense-oriented enterprise networks or environments with strict SLA and compliance mandates.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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