Job#: 3055593 Job Description: Hardware Specialist
Location: North Salt Lake, Utah (On-site)
Role Overview
The Hardware Specialist plays a vital role in supporting retail IT hardware operations by managing service requests, tracking assets, and ensuring accurate and timely equipment handling. This position contributes to the full hardware lifecycle through shipping, receiving, returns processing, and warehouse organization. The successful candidate will help maintain warehouse efficiency, safety, and reliable support for various store locations and external vendors.
Key Responsibilities
- Support store and vendor hardware requests following assigned IT service management tickets
- Accurately track IT hardware assets within the asset management database
- Monitor shipping and return queues to ensure timely responses and systematic updates
- Receive inbound deliveries from common carriers and less-than-truckload transport vehicles
- Perform break-fix tasks, including building personal computers, troubleshooting, and resolving hardware issues
- Properly sort returned hardware to quality assurance, refurbishment, or disposal locations
- Engage in general warehouse duties such as packaging equipment, loading, and unloading
- Maintain an organized and safe warehouse environment to achieve operational goals
- Collaborate with team members and communicate effectively across various internal departments
Required Qualifications
Experience: One or more years of experience demonstrating initiative, collaboration, and adaptability in a hardware support or warehouse environment. Reliable transportation and a strong commitment to consistent attendance are required.
Technical Skills: Proven experience or strong interest in building computers, troubleshooting gaming setups, or configuring computer hardware. Familiarity with basic computer operations and experience utilizing ticketing systems is required.
Physical Requirements: Ability to lift and move equipment weighing up to 50 pounds. Ability to stand, bend, and walk for extended periods in a warehouse environment.
Preferred Qualifications
- Direct experience utilizing ServiceNow for ticket tracking and asset management
- Previous experience in a retail IT support or logistics role
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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