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IT Support Specialist - Senior

C3EL

Oklahoma City, Oklahoma • Today

Full-time

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT Technical Support Specialist III

Centene Corporation

Oklahoma City, Oklahoma • Today

Full-time

USD 27.02 - 48.55 per hour

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

System Support Specialist #1852532

Network Designs, Inc.

Oklahoma City, Oklahoma • Today

Full-time

USD 67,000.00 - 75,000.00 per year

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Supervisory IT Specialist

Federal Aviation Administration

Oklahoma City, Oklahoma • Today

Full-time

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Project Manager Lead/Specialist

OakTree Staffing

Hybrid in Oklahoma City, Oklahoma • 4d ago

Easy Apply

Contract

Depends on Experience

Information Technology Security Specialist

SAIC

Oklahoma City, Oklahoma • Today

Full-time

USD 40,001.00 - 80,000.00 per year

IT Project Manager - Senior/Specialist - One Washington / Agency Support Lead

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Vendor Management - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

L&I IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

Social Care / Social Customer Support Specialist

PROLIM Global Corporation

Remote • Yesterday

Easy Apply

Contract

150000 - 160000

L&I IT Network and Telecommunications - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Senior EDI Support Specialist / EDI / Healthcare Payer | Facets Ecosystem

UNICOM TECHNOLOGIES INC

Remote • Today

Easy Apply

Full-time, Part-time, Third Party, Contract

USD 55-60

IT System Administrator Senior/Specialist (IT Disaster Recovery Administrator)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Geospatial Information Systems (GIS) Lead (IT Application Development - Senior Specialist)

Washington State Department of Transportation

Remote or Lakewood, Washington • Today

Full-time

USD 8,275.00 - 11,134.00 per month

IT Application Support Specialist

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

IT Systems Directory Services and Cloud Identity Specialist Senior

Modine Manufacturing Company

Remote • Today

Full-time

USD 93,000.00 - 163,000.00 per year

IT Enterprise Architect, IT Architecture-Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 104,304.00 - 140,268.00 per year

IT Quality Assurance - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 92,760.00 - 124,752.00 per year

IT Store Support

iSphere

Remote • 14d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior GIS Specialist

Na Oiwi Kane

Remote • Yesterday

Full-time

USD 92,000.00 - 113,000.00 per year

Remote Senior .Net Programmer

HonorVet Technologies

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

IT Documentation Specialist

Goldbelt Inc

Remote • Today

Full-time

USD 83,000.00 - 86,000.00 per year

Information Technology Specialist

Smithsonian Institution

Remote • Today

Full-time

Senior Talent Acquisition Specialist

NovaLink Solutions

Remote • Today

Easy Apply

Full-time

$30,000 - $40,000

e-Builder / Trimble Unity Construct Administrator & Support Specialist

Innosoft Corporation

Remote or Baton Rouge, Louisiana • Today

Easy Apply

Full-time, Third Party

Job Details

Skills

Tier 2
Tier 3
Asset Management
IOS Development
Software Troubleshooting
Mobile Devices
Recovery
IMAC
BMC Remedy
ServiceNow
Problem Solving
Bomgar
Microsoft SCCM
Fluency
Computer Networking
Domain Management
Communication
Customer Service
Multitasking
Scheduling
Computer Hardware
OS X
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Thin Client
VTC
IT Service Management
Security Clearance
Technical Support
Network+
SEC

Tier 2
Tier 3
Asset Management
IOS Development
Software Troubleshooting
Mobile Devices
Recovery
IMAC
BMC Remedy
ServiceNow
Problem Solving
Bomgar
Microsoft SCCM
Fluency
Computer Networking
Domain Management
Communication
Customer Service
Multitasking
Scheduling
Computer Hardware
OS X
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Thin Client
VTC
IT Service Management
Security Clearance
Technical Support
Network+
SEC

Summary

Overview:

Job Title: IT Support Specialist - Senior

Security Clearance: Ability to Obtain Public Trust

Location: Oklahoma City, OK

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

Description:

C3EL is seeking a Senior IT Support Specialist to support the mission in Oklahoma City, OK. This professional will specialize in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills. Need to be able to work independently and as part of a team. Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration.

Responsibilities will include, but not be limited to:

The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment.
Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
Remote and Deskside Experience troubleshooting hardware and software issues.
Troubleshooting Microsoft Windows with latest Windows OS.
Possess familiarity with MAC OS.
Installation and configuration of new machines in a Windows environment.
Smart cards / PIV cards (general knowledge).
Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client.
Provide Remote Tool Support.
Conference Room / VTC Setups.
Escalation point for Junior and Mid-level desk side engineers. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers.
Updates status of queued service requests with the IT service management system.

Minimum Qualifications:

U.S. Citizenship
Ability to attain a Public Trust clearance by completing "eApp National Background Investigation Services (NBIS)" form.
Must have a minimum of 7 years of related experience providing technical, deskside support.
Travel to various field sites is required, so reliable and independent transportation will be needed.
HDI Technical Support Professional required within six (6) months of employment.

Desired Qualifications:

Certifications desirable but not required include A+, Net+, and Sec+.

Education:

A minimum of a High School diploma is required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90883148
Position Id: 6b705b4ba9e6dc571e099da19db622
Posted 15 hours ago

Fitment

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Deskside Support Engineer

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IT Analyst - Tier 2 Technical Support

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IT Analyst - Tier 2 Technical Support - Permanent - New York City, NY- $90,000 - $105,000 The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to

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Desktop Support Specialist

Florida

•

Today

Desktop Support Specialist Req number: R8766 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting re

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Job Details

Skills

Tier 2
Tier 3
Asset Management
IOS Development
Software Troubleshooting
Mobile Devices
Recovery
IMAC
BMC Remedy
ServiceNow
Problem Solving
Bomgar
Microsoft SCCM
Fluency
Computer Networking
Domain Management
Communication
Customer Service
Multitasking
Scheduling
Computer Hardware
OS X
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Thin Client
VTC
IT Service Management
Security Clearance
Technical Support
Network+
SEC

Tier 2
Tier 3
Asset Management
IOS Development
Software Troubleshooting
Mobile Devices
Recovery
IMAC
BMC Remedy
ServiceNow
Problem Solving
Bomgar
Microsoft SCCM
Fluency
Computer Networking
Domain Management
Communication
Customer Service
Multitasking
Scheduling
Computer Hardware
OS X
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Thin Client
VTC
IT Service Management
Security Clearance
Technical Support
Network+
SEC

Summary

The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment.
Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
Remote and Deskside Experience troubleshooting hardware and software issues.
Troubleshooting Microsoft Windows with latest Windows OS.
Possess familiarity with MAC OS.
Installation and configuration of new machines in a Windows environment.
Smart cards / PIV cards (general knowledge).
Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client.
Provide Remote Tool Support.
Conference Room / VTC Setups.
Escalation point for Junior and Mid-level desk side engineers. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers.
Updates status of queued service requests with the IT service management system.

Minimum Qualifications:

U.S. Citizenship
Ability to attain a Public Trust clearance by completing "eApp National Background Investigation Services (NBIS)" form.
Must have a minimum of 7 years of related experience providing technical, deskside support.
Travel to various field sites is required, so reliable and independent transportation will be needed.
HDI Technical Support Professional required within six (6) months of employment.

Desired Qualifications:

Certifications desirable but not required include A+, Net+, and Sec+.

Education:

A minimum of a High School diploma is required.

Dice Id: 90883148
Position Id: 6b705b4ba9e6dc571e099da19db622
Posted 15 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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IT Analyst - Tier 2 Technical Support

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