Description
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.
Responsibilities:
Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.
Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.
Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.
Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.
Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.
Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.
Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.
Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.
Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
Requirements
Experience engineering and supporting enterprise endpoint solutions within Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365.
Strong background with Active Directory, Azure Active Directory, Microsoft Windows Server, Microsoft Exchange, and related identity or infrastructure services.
Proficiency in PowerShell, Python, or other scripting languages used for automation and systems administration.
Hands-on knowledge of Windows endpoint management, operating system deployment, patching, configuration baselines, and device lifecycle processes.
Ability to troubleshoot cross-platform dependencies involving authentication, remote access, collaboration tools, and application connectivity.
Familiarity with Citrix technologies and virtual desktop environments in enterprise support scenarios.
Proven ability to document technical processes, collaborate across infrastructure and security teams, and contribute to continuous service improvement.
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- Dice Id: rhalfint
- Position Id: 00720-0013490806
- Posted 3 hours ago
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