Search Jobs | Dice.com

Oxon Hill, Maryland

•

Today

Job#: 3020816 Job Description: For immediate response, please send to : WORD resume and best time to speak! Job ID: 3020816 Position: Service Desk Analyst (3 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-

Easy Apply

Full-time

Compensation information provided in the description

Service Desk Analyst

Arlington, Virginia

•

Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Analyst

Remote or Hybrid in New York, New York

•

16d ago

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

Easy Apply

Full-time, Contract

BASED ON EXPERIENCE

Service Desk Analyst

Remote or Jacksonville, Florida

•

3d ago

Title: Service Desk Analyst Location : Jacksonville, FL Target Start Date : 2/16/2026 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK): 21 Selling Point on Client - The manager is great to work for, you will have the opportunity to learn and contribute to a great team. Job Description : Seeking a Service Desk Analyst to provide high-quality technical support to internal employees across the organization. This role serves as the first point of contact for IT-related issues and requests, ensu

Easy Apply

Full-time

USD 21.00 per hour

Tier 1 Helpdesk Support

Remote or Coppell, Texas

•

Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Tier 1 Service Desk Analyst

Washington, District of Columbia

•

Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Full-time

USD 47,000.00 - 58,000.00 per year

Tier 2 Service Desk Analyst

Washington, District of Columbia

•

Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

Full-time

USD 57,000.00 - 67,000.00 per year

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization