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Technical and Software Support Specialist

Harris

Pennsylvania • Today

Full-time

USD 70,000.00 - 100,000.00 per year

Sr. Technical Dealer Support Specialist

S&P Consultants

Remote or Texas • Today

Full-time

USD 64,320.00 - 133,799.00 per year

Specialist, Product Technical Support

Becton Dickinson & Company

Remote or Irvine, California • Today

Full-time

USD 73,400.00 - 117,400.00 per year

Lead Technical Support Specialist

GE Vernova

Remote or Longmont, Colorado • Today

Full-time

USD 91,400.00 - 152,200.00 per year

Technical Support Specialist

SoftWriters, Inc.

Pittsburgh, Pennsylvania • Today

Full-time

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Depends on Experience

Technical Support Specialist II

Takeda pharmaceutical

Pittsburgh, Pennsylvania • Today

Full-time

USD 23.00 - 27.00 per hour

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

IT Support Specialist

Kforce Technology Staffing

Pittston, Pennsylvania • Today

Contract

$25 - $27 hourly

Systems Support Specialist

ASM Global

Philadelphia, Pennsylvania • Today

Full-time

IT Support Specialist

All Lines Technology, Inc

Pittsburgh, Pennsylvania • Today

Full-time

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Customer Support Call Center Specialist

BlinkRx

Pittsburgh, Pennsylvania • Today

Full-time

Compensation information provided in the description

Senior Contact Center Support Specialist (Amazon Connect)

DyaTech LLC

Remote • 22d ago

Easy Apply

Full-time

Depends on Experience

AIS Technical Support

Antech Diagnostics

Remote or Colorado • Today

Full-time

USD 31.94 - 36.50 per hour

Technical Documentation & Business Analysis Specialist

Springbit

Remote • 30+d ago

Easy Apply

Contract

50 - 60

IT / Digital Technology - Career Development (Rotational) Program (FY 2027)

Air Products

Allentown, Pennsylvania • Today

Full-time

Collision Systems Administrator - CCC ONE/Mitchell

INSPYR Solutions

Remote • 13d ago

Easy Apply

Full-time

$38 - $45

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Information Security Specialist 2

Commonwealth of PA, Information Technology Office

Pennsylvania • Today

Full-time

USD 78,925.00 - 119,844.00 per year

Multifunctional Field Technical Support (MFTS) Specialist Sr.- OCONIraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- NATO/Iraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

ServiceNow Technical Architect w/ CTA

Bravium Consulting

Remote • Today

Full-time

Technical Knowledge Management Specialist

Kforce Technology Staffing

Remote or New York, New York • Today

Contract

$40 - $50 hourly

Senior UX Specialist

GDH

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Sr RDE Engineer

Motorola Solutions

Remote or Illinois • Today

Full-time

USD 120,000.00 - 130,000.00 per year

Senior GIS Specialist

Na Oiwi Kane

Remote • Today

Full-time

USD 92,000.00 - 113,000.00 per year

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Controls & Software Engineer, Specialist

Flowserve Corporation

Bethlehem, Pennsylvania • Today

Full-time

Job Details

Skills

Software Support
Microsoft Operating Systems
Microsoft Windows Server
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
Storage
Enterprise Services
Remote Desktop Services
SSL
TLS
Remote Access
Identity Management
Microsoft
SSO
Multi-factor Authentication
SAML
OAuth
Microsoft IIS
Access Control
VMware
Provisioning
Storage Management
Backup
Recovery
Disaster Recovery
Capacity Management
Microsoft SQL Server
Backup Administration
Migration
Windows PowerShell
Reporting
Auditing
Operational Efficiency
Web Portals
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Software Support
Microsoft Operating Systems
Microsoft Windows Server
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
Storage
Enterprise Services
Remote Desktop Services
SSL
TLS
Remote Access
Identity Management
Microsoft
SSO
Multi-factor Authentication
SAML
OAuth
Microsoft IIS
Access Control
VMware
Provisioning
Storage Management
Backup
Recovery
Disaster Recovery
Capacity Management
Microsoft SQL Server
Backup Administration
Migration
Windows PowerShell
Reporting
Auditing
Operational Efficiency
Web Portals
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Summary

What you'll do

Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries.
Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
Administer, support, and optimize Windows Server infrastructure, Active Directory, Group Policy, DNS, storage, and core enterprise services.
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access, Connection Broker, Session Hosts, SSL/TLS certificates, remote access security, and SSO integrations.
Implement and manage identity and access management solutions, including Microsoft Entra ID, SSO, MFA, SAML, OAuth, OpenID Connect, IIS and role-based access controls.
Support VMware-based virtual infrastructure, including provisioning, migrations, snapshots, storage management, backup and recovery, disaster recovery, and capacity planning.
Provide operational support for Microsoft SQL Server, including maintenance, security, performance troubleshooting, backups, auditing, and migration activities.
Develop PowerShell automation to improve administration, reporting, auditing, troubleshooting, and operational efficiency.
Implement Self-Service Password Portal for users to manage their own passwords
Identify when software or technical issues should be escalated to development and provide clear supporting details.
Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction.

What we're looking for

Bachelor's degree in human resource management, accounting, business, or equivalent related work experience
Some knowledge of AP and payroll processes, human resource management workflows.
Excellent interpersonal, customer service and written and oral communication skills
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Strong work ethic and self-starter, ability to work independently and as a team player.
Strong analytical, troubleshooting, and problem-solving abilities
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Positive, professional, and solutions-oriented approach

Competencies:

Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships/Team Player
Technical Oriented and Adaptability

Required Qualifications:

Talking to customers to help resolve issues and walk them through procedures. When a phone call is not required, provides steps and written instructions through Team Support.
Basic knowledge of Microsoft Outlook, Teams, Word and Excel.
Prior knowledge of ProSoft a plus, but not required.

What will make you stand out

Use AI to research and resolve issues as well as suggest where AI can help improve current support workflows
General experience in accounts payable, HR/payroll systems support
Some basic accounting knowledge
Creating training videos
Updating User Guides
Accounting knowledge will set a candidate apart

Salary: $70,000 - $100,000 USD per year.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: harrisme
Position Id: 6a435a1d1dfbf85428369eb2a86ed87f
Posted 10 days ago

Fitment

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IT Help Desk Specialist

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Description IT Help Desk Specialist Company Overview A growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities.

Easy Apply

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USD 50,000.00 - 65,000.00 per year

Job Details

Skills

Software Support
Microsoft Operating Systems
Microsoft Windows Server
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
Storage
Enterprise Services
Remote Desktop Services
SSL
TLS
Remote Access
Identity Management
Microsoft
SSO
Multi-factor Authentication
SAML
OAuth
Microsoft IIS
Access Control
VMware
Provisioning
Storage Management
Backup
Recovery
Disaster Recovery
Capacity Management
Microsoft SQL Server
Backup Administration
Migration
Windows PowerShell
Reporting
Auditing
Operational Efficiency
Web Portals
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Software Support
Microsoft Operating Systems
Microsoft Windows Server
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
Storage
Enterprise Services
Remote Desktop Services
SSL
TLS
Remote Access
Identity Management
Microsoft
SSO
Multi-factor Authentication
SAML
OAuth
Microsoft IIS
Access Control
VMware
Provisioning
Storage Management
Backup
Recovery
Disaster Recovery
Capacity Management
Microsoft SQL Server
Backup Administration
Migration
Windows PowerShell
Reporting
Auditing
Operational Efficiency
Web Portals
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Summary

What you'll do

Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries.
Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
Administer, support, and optimize Windows Server infrastructure, Active Directory, Group Policy, DNS, storage, and core enterprise services.
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access, Connection Broker, Session Hosts, SSL/TLS certificates, remote access security, and SSO integrations.
Implement and manage identity and access management solutions, including Microsoft Entra ID, SSO, MFA, SAML, OAuth, OpenID Connect, IIS and role-based access controls.
Support VMware-based virtual infrastructure, including provisioning, migrations, snapshots, storage management, backup and recovery, disaster recovery, and capacity planning.
Provide operational support for Microsoft SQL Server, including maintenance, security, performance troubleshooting, backups, auditing, and migration activities.
Develop PowerShell automation to improve administration, reporting, auditing, troubleshooting, and operational efficiency.
Implement Self-Service Password Portal for users to manage their own passwords
Identify when software or technical issues should be escalated to development and provide clear supporting details.
Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction.

What we're looking for

Bachelor's degree in human resource management, accounting, business, or equivalent related work experience
Some knowledge of AP and payroll processes, human resource management workflows.
Excellent interpersonal, customer service and written and oral communication skills
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Strong work ethic and self-starter, ability to work independently and as a team player.
Strong analytical, troubleshooting, and problem-solving abilities
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Positive, professional, and solutions-oriented approach

Talking to customers to help resolve issues and walk them through procedures. When a phone call is not required, provides steps and written instructions through Team Support.
Basic knowledge of Microsoft Outlook, Teams, Word and Excel.
Prior knowledge of ProSoft a plus, but not required.

What will make you stand out

Use AI to research and resolve issues as well as suggest where AI can help improve current support workflows
General experience in accounts payable, HR/payroll systems support
Some basic accounting knowledge
Creating training videos
Updating User Guides
Accounting knowledge will set a candidate apart

Salary: $70,000 - $100,000 USD per year.

Dice Id: harrisme
Position Id: 6a435a1d1dfbf85428369eb2a86ed87f
Posted 10 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Support Specialist

Carrollton, Texas

•

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Full-time

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Huntsville, Alabama

•

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