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Technical and Software Support Specialist

Harris

Pennsylvania • Today

Full-time

USD 70,000.00 - 80,000.00 per year

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

RTS Sr Technical Support Specialist.

Thermo Fisher Scientific

Remote or Connecticut • Today

Full-time

USD 49.58 - 74.38 per hour

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

Senior Technical Support Specialist

Thermo Fisher Scientific

Remote or District of Columbia • Today

Full-time

USD 49.58 - 74.36 per hour

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Remote or Pennsylvania • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- NATO/Iraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- OCONIraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

Application Support Specialist

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$20 - $30

Executive Technology Support Specialist

Judge Group, Inc.

Allentown, Pennsylvania • Today

Contract

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

IT Support Specialist

IDEMIA

Exton, Pennsylvania • Today

Full-time

Specialist IT Onsite Support

Dycom Industries

Harleysville, Pennsylvania • Today

Full-time

IT Support Specialist

Robert Half

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

IT Specialist - Client Group Implementation & Support

Aramark Corporation

Philadelphia, Pennsylvania • Today

Full-time

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

Patient Support Specialist

BlinkRx

Pittsburgh, Pennsylvania • Today

Full-time

Compensation information provided in the description

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Illinois • Today

Full-time

USD 110,000.00 - 120,000.00 per year

ServiceNow ITAM Consultant (Secret Clearance)

System One

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

ServiceNow Technical Lead Source to Pay (S2P)

HPTech Inc.

Remote • Yesterday

Easy Apply

Contract

50 - 55

Technical Support Analyst (remote)

Software Guidance & Assistance

Remote or Warrenville, Illinois • Today

Contract

USD 20.00 - 21.00 per hour

IT Services - Technical Onboarding and Inventory Specialist, Technical Lead

USLI

Wayne, Pennsylvania • Today

Full-time

Job Details

Skills

Software Support
Multi-factor Authentication
Active Directory
Web Portals
RDP
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Summary

What you'll do

Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries.
Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
Help resolve technical issues: user connection issues, Rublon MFA, manage hosted Active Directory, Manage password self-service portal, RDP connections.
Identify when software or technical issues should be escalated to development and provide clear supporting details.
Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction.

What we're looking for

Bachelor's degree in human resource management, accounting, business, or equivalent related work experience
Some knowledge of AP and payroll processes, human resource management workflows.
Excellent interpersonal, customer service and written and oral communication skills
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Strong work ethic and self-starter, ability to work independently and as a team player.
Strong analytical, troubleshooting, and problem-solving abilities
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Positive, professional, and solutions-oriented approach

Competencies:

Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships/Team Player
Technical Oriented and Adaptability

Required Qualifications:

Talking to customers to help resolve issues and walk them through procedures. When a phone call is not required, provides steps and written instructions through Team Support.
Basic knowledge of Microsoft Outlook, Teams, Word and Excel.
Prior knowledge of ProSoft a plus, but not required.

What will make you stand out

Use AI to research and resolve issues as well as suggest where AI can help improve current support workflows
General experience in accounts payable, HR/payroll systems support
Some basic accounting knowledge
Creating training videos
Updating User Guides
Accounting knowledge will set a candidate apart

Salary: $70,000 - $80,000 USD per year.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: harrisme
Position Id: 3d5b27e7d6c164ed5aaa253192adf1c3
Posted 11 days ago

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Dice Job Match Score™

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Similar Jobs

Technical Services Support Specialist

Renton, Washington

•

Today

Description The Technical Support Specialist provides basic software support and technical assistance with software problems to Tyler clients and employees. They are responsible for diagnosing and solving client issues in a timely and courteous manner, working independently or with other Technical Support Specialists and Senior Technical Support Specialists to resolve issues with Tyler software products. Responsibilities Provide general software, operating system and hardware phone support to

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USD 35.00 - 37.00 per hour

Technology Support Specialist

Belleville, Kansas

•

16d ago

Job Description Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused

Full-time

Technical Support Specialist - Utilities

Milwaukee, Wisconsin

•

Today

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it sha

Full-time

Technology Support Supervisor

Miami, Florida

•

Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

Job Details

Skills

Software Support
Multi-factor Authentication
Active Directory
Web Portals
RDP
Customer Satisfaction
Affinity Propagation
HR Management
Customer Service
Communication
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Management
Customer Focus
Adaptability
Microsoft Outlook
Microsoft Excel
Research
Artificial Intelligence
Workflow
Accounts Payable
Payroll
Technical Support
Training
User Guides
Accounting

Summary

What you'll do

Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries.
Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
Help resolve technical issues: user connection issues, Rublon MFA, manage hosted Active Directory, Manage password self-service portal, RDP connections.
Identify when software or technical issues should be escalated to development and provide clear supporting details.
Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction.

What we're looking for

Bachelor's degree in human resource management, accounting, business, or equivalent related work experience
Some knowledge of AP and payroll processes, human resource management workflows.
Excellent interpersonal, customer service and written and oral communication skills
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Strong work ethic and self-starter, ability to work independently and as a team player.
Strong analytical, troubleshooting, and problem-solving abilities
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Positive, professional, and solutions-oriented approach

Talking to customers to help resolve issues and walk them through procedures. When a phone call is not required, provides steps and written instructions through Team Support.
Basic knowledge of Microsoft Outlook, Teams, Word and Excel.
Prior knowledge of ProSoft a plus, but not required.

What will make you stand out

Use AI to research and resolve issues as well as suggest where AI can help improve current support workflows
General experience in accounts payable, HR/payroll systems support
Some basic accounting knowledge
Creating training videos
Updating User Guides
Accounting knowledge will set a candidate apart

Salary: $70,000 - $80,000 USD per year.

Dice Id: harrisme
Position Id: 3d5b27e7d6c164ed5aaa253192adf1c3
Posted 11 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Services Support Specialist

Renton, Washington

•

Today

Full-time

USD 35.00 - 37.00 per hour

Technology Support Specialist

Belleville, Kansas

•

16d ago

Full-time

Technical Support Specialist - Utilities

Milwaukee, Wisconsin

•

Today

Full-time

Technology Support Supervisor

Miami, Florida

•

Today

Full-time