Position Overview
Basic ITS is seeking a Network Implementation Specialist to support the deployment and configuration of enterprise communication solutions within healthcare environments. This role is a great opportunity for someone with IT support or networking experience who is looking to gain hands-on experience with LAN, WAN, wireless, and voice technologies while working alongside experienced project teams. This is a client-facing position requiring strong communication skills, professionalism, and the ability to work in a fast-paced environment while supporting network implementation projects.
Key Responsibilities
• Install, configure, and deploy network and communication equipment, including LAN,
WAN, wireless, and voice solutions.
• Support wireless network deployments, LAN implementations, and VoIP migrations.
• Perform basic troubleshooting of network, communication, and IT equipment.
• Document project activities, update technical documentation, and communicate progress
with project teams and clients.
• Work alongside Project Managers and Implementation Coordinators to complete
deployments and upgrades.
• Assist with technology implementations while maintaining a high level of customer
service and professionalism.
• Travel to various client sites throughout Illinois as needed.
Required Qualifications
• 1–3 years of networking experience preferred.
• Experience with LAN/WAN environments preferred.
• Associate degree in Networking, Information Technology, Communications, Computer
Science, or a related field preferred.
• Strong troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
• Comfortable working with Microsoft applications, including Outlook, Teams, and Excel.
• Strong customer service mindset and the ability to work with internal and external
stakeholders.
Additional Requirements
• Ability to travel to customer sites throughout Illinois (approximately 40%).
• Must have reliable transportation and the ability to drive company or rental vehicles.
• Ability to work occasional after-hours or weekend support during escalations.
• Comfortable performing physical tasks related to networking, including equipment
installation, switch/router placement, and data center work.
Benefits
• 401(k) with a 3–5% employer contribution, regardless of whether you contribute
• Health Insurance
• Dental Insurance
• Vision Insurance
• PTO/ Paid Holidays
