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Contact Center Associate

APN Consulting Inc

Piscataway, New Jersey • 5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Complaint Center Associate - Call Center

Prutech Solutions

Brooklyn, New York • 6d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

CONTACT CENTER
CALL CENTER
CUSTOMER SERVICE
CRM

Summary

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Direct Client Requirement
Role: Contact Center Associate
Location: Piscataway NJ, 08854 - Hybrid
Type: Contract

Qualifications
Education and Experience:

Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree
2+ years customer service experience
Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software.

Skills & Other Requirements:

Strong organization skills
Team oriented; ability to partner and share information and foster relationships
Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers.
Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access)
CRM Database experience is a plus

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123488
Position Id: 26-13529
Posted 11 days ago

Fitment

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Remote

•

15d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

Easy Apply

Full-time

16 - 17

Customer Service Representative / Call Centre Agent

Remote

•

21d ago

About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a strong focus on innovation, quality, and operational excellence, Infinite enables organizations to enhance customer experi

Easy Apply

Full-time

Depends on Experience

Professional Services Contact Center Engineer

Remote

•

Today

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the n

Full-time

USD 88,200.00 - 115,000.00 per year

Call Center Agent

Remote

•

Today

Easy Apply

Full-time

Up to 17

Job Details

Skills

CONTACT CENTER
CALL CENTER
CUSTOMER SERVICE
CRM

Summary

Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree
2+ years customer service experience
Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software.

Skills & Other Requirements:

Strong organization skills
Team oriented; ability to partner and share information and foster relationships
Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers.
Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access)
CRM Database experience is a plus

Dice Id: 10123488
Position Id: 26-13529
Posted 11 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

15d ago

Easy Apply

Full-time

16 - 17

Customer Service Representative / Call Centre Agent

Remote

•

21d ago

Easy Apply

Full-time

Depends on Experience

Professional Services Contact Center Engineer

Remote

•

Today

Full-time

USD 88,200.00 - 115,000.00 per year

Call Center Agent

Remote

•

Today

Easy Apply

Full-time

Up to 17

Contact Center Associate

Skills

Summary

Dice Job Match Score™

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Contact Center Associate

Job Details

Skills

Summary

Dice Job Match Score™

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