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Production Support : Pittsburgh, PA : Long-Term Contract

HAN IT Staffing Inc.

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract, Third Party

Depends on Experience

Production Support Engineer

ITBMS Inc.

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

$50 - $55

Production Support Analyst

Infinite Computer Solutions (ICS)

Remote • 6d ago

Easy Apply

Full-time

Depends on Experience

Production Support Analyst

Data Computer Corp America

Remote • 12d ago

Easy Apply

Full-time

120000 - 145000

Job Details

Skills

Production Support

Summary

Hi,

I'd like you to take a look at a great new position we now have available! Your opinion would be valued with regards to this opening. I really appreciate sending an updated resume & the best number with the best time to reach you

Role: Production Support

Locations: Pittsburgh, PA

Duration: Long-Term Contract

Job Description

Change governance; Release and deployment coordination; Disaster recovery and resiliency planning; Incident and production support management; L1/L2 and on-call coordination; ServiceNow, JIRA, Confluence, SharePoint and xMatters; Leadership reporting and stakeholder communication; ITIL process knowledge

Nice to have:

Banking or financial services experience SRE, observability, SLIs/SLOs and error reduction Splunk, Dynatrace, Grafana or AppDynamics CI/CD and DevOps exposure
Business continuity and regulatory resiliency knowledge ITIL, SRE or DR certification
Coordinate and represent in CAB, Pre-CAB, LCAB, GCAB, change freeze, and weekly change governance meetings.
Prepare and share weekly change reports, significant event updates, and change summaries for leadership stakeholders.
Manage release governance activities, including release tracker updates, approval coordination, deployment support, and production readiness follow-up.
Serve as Technology Resiliency Coordinator for applications, and related production services.
Coordinate DCR, DR, SF DR/FOS, and other resiliency activities to ensure planning, execution, tracking, and closure.
Coordinate between L1 and L2 production support coverage, US team rotations, Sunday SoD delegation, weekend support, and off-hours escalation coverage.
Oversee incident management for EOP sensitive client incidents, aged incidents, and critical production stability issues.
Provide operational guidance to the ECC team and support readiness for expanded critical monitoring responsibilities.
Maintain, monitor and govern operational tools and repositories, including xMatters, Confluence, ServiceNow Knowledge, JIRA SDG, SharePoint, SNO dashboards
Scale towards SRE adoption by practicing reliability engineering practices such as service health indicators, operational readiness standards, observability, error reduction, and proactive resilience engineering.
ServiceNow, JIRA, Confluence, SharePoint and xMatters; SRE and observability practices; L1/L2 and on-call support coordination; CI/CD and DevOps; Banking and financial services domain knowledge; Business continuity and regulatory compliance

Thanks & Regards

HAN IT
STAFFING

Chigiri Rohith Reddy

Sr.Technical Recruiter




	100 Wood Ave S, Suite 102, Iselin NJ, 08830

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90838445
Position Id: 9074810
Posted 14 hours ago

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Ruma Kalra

Recruiter @ HAN IT Staffing Inc.

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Pittsburgh, Pennsylvania

•

Today

Job Title : Production Support EngineerPrimary Skill : Production Support, ServiceNow, JiraExperience : 7+ years Job LocationAddress : Pittsburgh, United States (Onsite) Job Description :CAB and change governanceRelease and deployment coordinationDisaster recovery and resiliency planningIncident and production support managementL1/L2 and on-call coordinationServiceNow, JIRA, Confluence, SharePoint and xMattersLeadership reporting and stakeholder communicationITIL process knowledgeNice to have: B

Easy Apply

Contract

40 - 50

Production Support Engineer

Pittsburgh, Pennsylvania

•

Today

Job Title: Production Support Engineer with ServiceNow Location: Pittsburgh, PA (Onsite)Must have skills : Production Support, ServiceNow, Jira, SREJob Requirements CAB and change governance Release and deployment coordination Disaster recovery and resiliency planning Incident and production support management L1/L2 and on-call coordination ServiceNow, JIRA, Confluence, SharePoint and xMatters Leadership reporting and stakeholder communication ITIL process knowledge. Nice to have: Banking or fin

Easy Apply

Contract

$50 - $55

Site Reliability Engineer ( Production Support)

Hybrid in Pittsburgh, Pennsylvania

•

Today

Site Reliability Engineer (SRE) Job Description Key Responsibilities: Coordinate and participate in CAB, Pre-CAB, LCAB, GCAB, change freeze, and weekly change governance meetings. Prepare and share weekly change reports, significant event updates, and change summaries with leadership stakeholders. Manage release governance activities, including release tracker updates, approval coordination, deployment support, and production readiness follow-up. Act as a Technology Resiliency Coordinator for a

Easy Apply

Contract

50 - 60

IT Operations & Resiliency Manager- 10+ yrs- Pittsburgh, United States- Onsite

Pittsburgh, Pennsylvania

•

Today

Job Description : Job Requirements Looking for only LocalsLocation : Pittsburgh,PACAB and change governanceRelease and deployment coordinationDisaster recovery and resiliency planningIncident and production support managementL1/L2 and on-call coordinationServiceNow, JIRA, Confluence, SharePoint and xMattersLeadership reporting and stakeholder communicationITIL process knowledgeNice to have: Banking or financial services experienceSRE, observability, SLIs/SLOs and error reductionSplunk, Dynatrace

Easy Apply

Third Party, Contract

Depends on Experience