We anticipate the application window for this opening will close on - 16 Nov 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeThis role is part of the Product Analysis function supporting post-market investigation and technical evaluation of returned medical devices associated with customer complaints. The team partners closely with Manufacturing, Quality, Research & Development, Supplier Quality, and other global stakeholders to identify product performance trends, determine root cause, and support continuous product improvement activities.
This position is based in Plainfield, Indiana and follows an onsite work model. Travel up to 10% may be required to support business needs, cross-functional initiatives, or site collaboration activities.
As a Senior Product Analysis Engineer, you will perform technical analysis and investigation of returned products associated with customer complaints. This role requires hands-on troubleshooting of mechanical, electrical, and electronic systems, interpretation of technical documentation, and collaboration with cross-functional teams to support product quality, manufacturing operations, and continuous improvement initiatives. The position also supports departmental objectives, performance metrics, and global stakeholder engagement.
Primary Responsibilities- Investigate returned products and customer complaints to identify failure modes, determine root cause, and document findings.
- Perform mechanical, electrical, and electronic troubleshooting
- Analyze technical drawings, schematics, specifications, and manufacturing documentation to support product investigations.
- Execute hand-soldering and rework activities on surface-mount technology (SMT) and fine-pitch electronic assemblies as required for analysis.
- Support production engineering activities related to testing methods, device specifications, and manufacturing process improvements.
- Evaluate supplier-related product issues and support implementation of engineering changes impacting production and product performance.
- Collaborate with Quality, Manufacturing, Research & Development, and global business partners to resolve technical issues and drive corrective actions.
- Monitor departmental metrics, maintain investigation throughput, and identify opportunities to improve processes, systems, and product performance.
Required Qualifications- Bachelor's degree and 4+ years of engineering experience OR Master's degree and 2+ years of engineering experience OR PhD.
Preferred Qualifications- Demonstrated experience troubleshooting mechanical, electrical, and electronic systems, performing failure analysis, root cause investigations, returned product evaluations, and customer complaint investigations, while driving effective CAPA activities within a regulated environment.
- Proven ability to interpret technical drawings, schematics, engineering specifications, and manufacturing documentation to support product quality, reliability, and manufacturing issue resolution.
- Hands-on experience with electronics manufacturing processes, including hand-soldering, Surface Mount Technology (SMT), and fine-pitch electronic assemblies.
- Demonstrated ability to identify and implement product, process, and test method improvements through data-driven analysis, continuous improvement initiatives, and cross-functional problem solving.
- Strong experience collaborating with global cross-functional teams, suppliers, contract manufacturers, and external stakeholders while operating within established quality systems and regulatory requirements.
- Working knowledge of analysis using multimeters, oscilloscopes, x-ray, measuring devices, and visual inspection.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
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Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$104,000.00 - $156,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
