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Role: VoIP/Telecom Administrator

Cardinal Integrated Technologies Inc

Poughkeepsie, New York • 2d ago

Easy Apply

Contract

Depends on Experience

VoIP/Telecom Administrator

Cardinal Integrated Technologies Inc

Poughkeepsie, New York • 2d ago

Easy Apply

Contract

40 - 50

Network Architect

Saicon Consultants Inc.

Remote • 22d ago

Easy Apply

Third Party, Contract

Depends on Experience

Android App Developer

Corporate Tools

Remote or Post Falls, Idaho • Today

Full-time

USD 120,000.00 per year

Senior Android App Developer

Corporate Tools

Remote or Post Falls, Idaho • Today

Full-time

USD 150,000.00 per year

VoIP Network Engineer (REMOTE)

Koniag, Inc.

Remote or Colorado • Today

Full-time

USD 90,000.00 per year

Kubernetes Platform Engineer Voice Services Modernization

Microgreen Technologies LLC

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

Unified Comms Engineer - Federal Customer (Active TS -SCI Security Clearance required)

Dell Technologies

Remote or Virginia • Today

Full-time

Sr. Unified Comms Engineer - Federal Customer (Active TS-SCI Security Clearance required)

Dell Technologies

Remote or Virginia • Today

Full-time

Technical Product Owner, Managed Services & Video - Remote

Allbridge

Remote • Today

Full-time

Staff Machine Learning Engineer - VoIP Infrastructure

ServiceNow, Inc.

Remote or Boston, Massachusetts • Today

Full-time

Staff Machine Learning Engineer - VoIP Infrastructure

ServiceNow, Inc.

Remote or Dallas, Texas • Today

Full-time

USD 176,100.00 - 308,200.00 per year

Staff Machine Learning Engineer - VoIP Infrastructure

ServiceNow, Inc.

Remote or Seattle, Washington • Today

Full-time

USD 176,100.00 - 308,200.00 per year

Senior VoIP Engineer

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 100,410.00 per year

Systems Engineer

AmeriSave Mortgage Corporation

Remote • Today

Full-time

USD 105,000.00 - 140,000.00 per year

Unified Communications and Collaboration (UCC) / M365 Engineer

Leidos

Remote • Today

Full-time

USD 92,300.00 - 166,850.00 per year

Senior Network Engineer, IT Infrastructure

tax.com

Remote or Hybrid in London, England • Today

Full-time

Manager, Technical Services & Customer Support

Motorola Solutions

Remote or New Hampshire • Today

Full-time

USD 95,000.00 - 105,000.00 per year

Systems Engineer I

Rimkus Consulting Group

Remote • Today

Full-time

USD 95,000.00 - 120,000.00 per year

DISTRIBUTED COMPUTER SYSTEMS ANALYST II - 64069433

State of Florida

Remote or Port Charlotte, Florida • Today

Full-time

USD 138,707.91 per year

NEN Solution Engineering - Sr. Voice Engineer

Leidos

Remote • Today

Full-time

USD 107,900.00 - 195,050.00 per year

Network Engineer

SupplyHouse.com

Remote • Today

Full-time

USD 88,083.00 - 132,124.00 per year

Field Technician I

INSPYR Solutions

Remote • 6d ago

Easy Apply

Contract, Third Party

$28 - $34

Sip developer - 100% Remote

Innovative IT Solutions Inc

Remote • 6d ago

Easy Apply

Contract

Depends on Experience

Google Workspace Architect

INSPYR Solutions

Remote • 12d ago

Easy Apply

Contract

$90 - $110

Senior Software Engineer - VoIP

Podium

Remote or Lehi, Utah • Today

Full-time

Implementation Engineer _ Telecommunications Engineer - III

Motion Recruitment Partners, LLC

Remote or Savage, Maryland • Today

Easy Apply

Contract

Field Operations Manager

Motion Recruitment Partners, LLC

Remote or Bellingham, Washington • Today

Easy Apply

Full-time

Network Specialist I - OSP Construction

TDS telecom

Remote or Green Bay, Wisconsin • Today

Full-time

USD 70,500.00 - 114,500.00 per year

Network Specialist I - OSP Construction

TDS telecom

Remote or Beaver Dam, Wisconsin • Today

Full-time

USD 70,500.00 - 114,500.00 per year

Job Details

Skills

Voip
Mitel or genesys

Summary

Role: VoIP/Telecom Administrator

Location: Poughkeepsie, New York

Duration: 12+ Months

Interview: In-person interview is required

Job Summary:

The VoIP/Telecom Administrator is a skilled and experienced professional responsible for managing and optimizing an organization's telecommunications & Contact Center systems (Mitel-OpenSpace & Genesys IVR). This role involves design, develop, deploy, and support telecom-related software and hardware across the company. Telecom services are critical to support Openspace Contact Center environment and directly impact external customer base. This role will be a key resource in future implementations, feature enhancements, upgrades, and support of new functionality for the organization. With strong leadership skills, they collaborate on projects and work with vendors. Their expertise ensures seamless communication and operational efficiency, making them an asset to any telecommunications team. The Administrator will work in alignment with the full I&O team to ensure adherence to security protocols, industry standards and continuous cost-effective improvements that reduce business downtime.

Job Responsibilities:

Mitel OpenSpace telecom System Management: Oversees day-to-day operation, maintenance, and optimization of the company's telecommunications and Contact center infrastructure to ensure peak performance and reliability.
Troubleshooting and Issue Resolution: proactively Identify and resolve complex technical issues related to telecommunications systems, ensuring minimal downtime and high system availability
System Upgrades and Integration: Planning and execution of upgrades and integrations to ensure compatibility and efficiency with existing systems
Collaborate with subject matter experts (SMEs) to create and revise existing knowledge base articles ensuring they are clear, accurate and comprehensive.
Vendor Management: Collaborate with vendors to work on Issues and upgrades ensuring smooth operations, negotiate service contracts, and stay updated with the latest product developments and innovations
Security and Compliance: Implement and maintain security measures to safeguard telecommunications systems and ensure compliance with relevant regulations and industry standards
Develop and document SOPs for key processes and collaborate with cross-functional teams to update SOPs regularly based on process changes, feedback from users, and operational improvements.
Participate in telecommunications-related projects, ensuring adherence to budget and timeline.
Business Liaison: Collaborates with Business Stakeholders to assess current and future telecommunication system needs in assistance to the telecom Technical Service Owner.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121181
Position Id: 9132248
Posted 2 days ago

Fitment

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Contact the job poster

Puneet Tiwari

Recruiter @ Cardinal Integrated Technologies Inc

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Job Details

Skills

Voip
Mitel or genesys

Summary

Role: VoIP/Telecom Administrator

Location: Poughkeepsie, New York

Duration: 12+ Months

Interview: In-person interview is required

Job Summary:

Job Responsibilities:

Mitel OpenSpace telecom System Management: Oversees day-to-day operation, maintenance, and optimization of the company's telecommunications and Contact center infrastructure to ensure peak performance and reliability.
Troubleshooting and Issue Resolution: proactively Identify and resolve complex technical issues related to telecommunications systems, ensuring minimal downtime and high system availability
System Upgrades and Integration: Planning and execution of upgrades and integrations to ensure compatibility and efficiency with existing systems
Collaborate with subject matter experts (SMEs) to create and revise existing knowledge base articles ensuring they are clear, accurate and comprehensive.
Vendor Management: Collaborate with vendors to work on Issues and upgrades ensuring smooth operations, negotiate service contracts, and stay updated with the latest product developments and innovations
Security and Compliance: Implement and maintain security measures to safeguard telecommunications systems and ensure compliance with relevant regulations and industry standards
Develop and document SOPs for key processes and collaborate with cross-functional teams to update SOPs regularly based on process changes, feedback from users, and operational improvements.
Participate in telecommunications-related projects, ensuring adherence to budget and timeline.
Business Liaison: Collaborates with Business Stakeholders to assess current and future telecommunication system needs in assistance to the telecom Technical Service Owner.

Dice Id: 10121181
Position Id: 9132248
Posted 2 days ago

Fitment