Description
We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.
Responsibilities:
Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.
Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.
Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.
Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.
Support activities connected to post-payment operations where telecommunications coordination is required.
Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.
Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.
Requirements
Experience supporting telecommunications systems in a detail-focused business environment.
Working knowledge of healthcare coding concepts, including ICD-9, ICD-10, and CPT.
Familiarity with post-payment processes and related operational workflows.
Ability to diagnose technical problems, prioritize tasks, and deliver effective solutions.
Strong communication skills with the ability to collaborate across technical and non-technical teams.
High attention to detail and commitment to maintaining accurate documentation.
Experience working in healthcare, hospital, or social assistance settings is preferred.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 00720-0013529327
- Posted 13 hours ago
