Search Jobs | Dice.com

4 results (1 new)

Group by company

Technical Writer - Senior

Powersolv

Providence, Rhode Island • Today

Easy Apply

Contract, Third Party

$Depends on Experience

Technical Writer

The Tri-Com Consulting Group

Hybrid in Providence, Rhode Island • 3d ago

Easy Apply

Contract

Depends on Experience

PROGRAM MANAGER III (Senior Marketing Writer)

Whiz Global LLC

Remote • 28d ago

Easy Apply

Contract

62 - 67

AICC Senior Technical Lead, Forward Deployed Engineering (Senior Manager)

Huron

Remote or Chicago, Illinois • Today

Full-time

USD 165,000.00 - 190,000.00 per year

Job Details

Skills

documentation
technical writing

Summary

Note: Hybrid, must be local to the college and willing to report onsite as needed each week. This is NOT a fully remote position any longer, the managers determined they do need some onsite as well. Technical Writer Senior (Information Technology)

Tech Writer will support IT teams by developing, improving, and maintaining clear, accurate, and accessible technical documentation for operational, support, and knowledge management purposes.

Tasks and responsibilities in this position:

Produce, maintain, and improve IT documentation, including knowledge base articles, technical procedures, operational runbooks, quick reference guides, and Standard Operating Procedures (SOPs) in the following areas:
- IT Helpdesk and end-user support
- Data Center operations
- Data Networking operations
Collaborate with subject matter experts (SMEs), technical teams, and service owners to gather, validate, and translate complex technical information into clear user-focused content.
Review, edit, and update existing documentation to ensure accuracy, consistency, completeness, and alignment with the current system and operational environment.
Organize technical content into logical, searchable structures that support efficient knowledge sharing, issue resolution, onboarding, and operational continuity.
Develop and apply documentation standards, templates, naming conventions, and quality control practices to promote consistency across IT documentation.
Ensure documentation is audience-appropriate, accessible, easy to navigate, and written in a consistent format for technical and non-technical users.
Support documentation lifecycle management, including version control, periodic reviews, approvals, and retirement of outdated materials.

Other considerations:

Proven senior-level experience as a technical writer, preferably supporting IT operations, infrastructure, service management, helpdesk, data center, or networking environments.
Ability to understand technical processes and translate them into clear, concise documentation for varied audiences.
Experience working with documentation platforms, knowledge management systems, collaboration tools, and version-control or review workflows.
Familiarity with IT service management concepts, ticketing systems, operational support processes, and documentation governance is beneficial.
Strong interviewing, listening, editing, and communication skills, with the ability to work effectively with technical and non-technical stakeholders.
Working remotely is an option; availability for scheduled meetings with SMEs and IT teams is expected.
Work experience in higher education is preferable.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115336
Position Id: 2026-1208
Posted 7 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Writer

Hybrid in Providence, Rhode Island

•

3d ago

Apply online only! All direct emails will be deleted without being opened! Job Title: Technical Writer Senior (Information Technology)Job Posting #: 165399 Client: Rhode Island College (RIC) Location: 600 Mt. Pleasant Avenue, Providence, RI - Hybrid Duration: 1-Year contract Extensions possible Work Week: 35 Hours Tech Writer will support IT teams by developing, improving, and maintaining clear, accurate, and accessible technical documentation for operational, support, and knowledge management p

Easy Apply

Contract

Depends on Experience

Content Specialist Team Lead

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Documentation Specialist

Remote

•

Today

Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexib

Full-time

USD 83,000.00 - 86,000.00 per year

Configuration Manager and Documentation Specialist / Tech Writer

Remote

•

4d ago

Team (Project) Introduction We are recruiting for a range of cybersecurity opportunities supporting federal customers, focused on strengthening enterprise security architecture, systems engineering, and the secure implementation of technologies across the environment. The work involves applying established cybersecurity standards, guidelines, and frameworks to help translate organizational and business requirements into secure, scalable technical solutions. Team members may contribute to securit

Full-time

$98135.18 - $125000

Job Details

Skills

documentation
technical writing

Summary

Tech Writer will support IT teams by developing, improving, and maintaining clear, accurate, and accessible technical documentation for operational, support, and knowledge management purposes.

Tasks and responsibilities in this position:

Produce, maintain, and improve IT documentation, including knowledge base articles, technical procedures, operational runbooks, quick reference guides, and Standard Operating Procedures (SOPs) in the following areas:
- IT Helpdesk and end-user support
- Data Center operations
- Data Networking operations
Collaborate with subject matter experts (SMEs), technical teams, and service owners to gather, validate, and translate complex technical information into clear user-focused content.
Review, edit, and update existing documentation to ensure accuracy, consistency, completeness, and alignment with the current system and operational environment.
Organize technical content into logical, searchable structures that support efficient knowledge sharing, issue resolution, onboarding, and operational continuity.
Develop and apply documentation standards, templates, naming conventions, and quality control practices to promote consistency across IT documentation.
Ensure documentation is audience-appropriate, accessible, easy to navigate, and written in a consistent format for technical and non-technical users.
Support documentation lifecycle management, including version control, periodic reviews, approvals, and retirement of outdated materials.

Other considerations:

Proven senior-level experience as a technical writer, preferably supporting IT operations, infrastructure, service management, helpdesk, data center, or networking environments.
Ability to understand technical processes and translate them into clear, concise documentation for varied audiences.
Experience working with documentation platforms, knowledge management systems, collaboration tools, and version-control or review workflows.
Familiarity with IT service management concepts, ticketing systems, operational support processes, and documentation governance is beneficial.
Strong interviewing, listening, editing, and communication skills, with the ability to work effectively with technical and non-technical stakeholders.
Working remotely is an option; availability for scheduled meetings with SMEs and IT teams is expected.
Work experience in higher education is preferable.

Dice Id: 10115336
Position Id: 2026-1208
Posted 7 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Writer

Hybrid in Providence, Rhode Island

•

3d ago

Easy Apply

Contract

Depends on Experience

Content Specialist Team Lead

Remote

•

Today

Full-time

IT Documentation Specialist

Remote

•

Today

Full-time

USD 83,000.00 - 86,000.00 per year

Configuration Manager and Documentation Specialist / Tech Writer

Remote

•

4d ago

Full-time

$98135.18 - $125000