About the RoleWe are seeking an experienced Observability Manager to lead our enterprise observability strategy and capabilities. This individual will be responsible for driving visibility, reliability, and operational excellence across a large-scale technology environment. The ideal candidate is a strong technical leader with experience building and managing observability programs, establishing monitoring standards, and partnering with engineering teams to improve system health and performance.
This role will lead a team focused on monitoring, logging, tracing, alerting, telemetry governance, and operational analytics while helping drive best practices across cloud and hybrid environments.
Key ResponsibilitiesLeadership & Strategy- Lead and mentor observability engineers and technical teams.
- Define and execute the enterprise observability roadmap.
- Establish standards, governance, and best practices for monitoring and telemetry.
- Partner with engineering, operations, architecture, and leadership teams to improve operational visibility and reliability.
- Drive adoption of observability tools and practices across the organization.
Observability & Reliability- Develop enterprise-wide monitoring strategies covering metrics, logs, traces, and alerting.
- Champion modern observability practices and instrumentation standards.
- Improve visibility across development, test, and production environments.
- Support incident response, root cause analysis, and reliability improvement initiatives.
- Define KPIs and success metrics that demonstrate platform effectiveness and business value.
Operational Excellence- Optimize observability platforms for performance, scalability, and cost efficiency.
- Establish telemetry governance and data ingestion best practices.
- Create dashboards, reporting, and operational insights for technical and business stakeholders.
- Drive continuous improvement initiatives focused on system reliability and operational readiness.
Required Qualifications- Experience leading observability, SRE, platform engineering, DevOps, or software engineering teams.
- Strong understanding of:
- Metrics
- Logs
- Distributed tracing
- Monitoring and alerting strategies
- Incident management and operational visibility
- Experience with enterprise observability platforms such as:
- Datadog
- Splunk
- Dynatrace
- New Relic
- Grafana
- AppDynamics
- Coralogix
- Similar observability solutions
- Experience with cloud environments, preferably AWS and/or Azure.
- Strong stakeholder management and communication skills.
- Ability to influence technical direction and drive adoption across multiple teams.
Preferred Qualifications- Experience with OpenTelemetry, Prometheus, or similar observability frameworks.
- Experience developing observability standards and governance models.
- Experience leading geographically distributed teams.
- Background in reliability engineering, operational analytics, or platform operations.
- Experience managing large-scale enterprise monitoring deployments.
What Success Looks Like- Improved operational visibility across the enterprise.
- Increased monitoring coverage and observability adoption.
- Reduced incident detection and resolution times.
- Strong governance around telemetry collection and platform utilization.
- Improved reliability, performance, and operational readiness across critical applications.
- High-performing, engaged observability teams aligned with business objectives.
Why Join Us?This is an opportunity to lead a highly visible function that directly impacts application reliability, customer experience, and operational excellence. You'll help shape the future of enterprise observability while partnering with engineering leaders to drive measurable improvements across the organization.
Job Type & LocationThis is a Permanent position based out of Raleigh, NC.
Pay and BenefitsThe pay range for this position is $169000.00 - $200000.00/yr.
Senior group - no micromanagement, no hand holding, no recent college grads This is an extremely high visibility group. Lexis + AI is the company's flagship product and expanding globally to various locations Extremely competitive compensation Benefits are great at LexisNexis and include a 401k match up to 5% and 18 days PTO with an option to buy an additional week. Flexible hours and remote work options
Workplace TypeThis is a hybrid position in Raleigh,NC.
Application DeadlineThis position is anticipated to close on Aug 14, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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