In this senior-level role, you will use advanced expertise in Jira reporting, Tableau, Power BI, SQL, and AI-enabled analytics to transform complex data into meaningful metrics, historical trends, actionable insights, and polished executive-ready reporting. You’ll help leadership better understand performance, quality, productivity, throughput, delivery trends, risks, and opportunities for continuous improvement.
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Develop, maintain, and continuously improve dashboards and reporting for TechEV and Centralized Quality Assurance teams.
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Own existing TechEV and QA dashboards while designing new reporting solutions focused on performance metrics, historical analysis, trends, aging, throughput, quality, productivity, and delivery performance.
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Build and enhance Jira dashboards, filters, workflows, reports, and historical trend views using advanced hands-on Jira and JQL expertise.
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Develop Tableau dashboards and visualizations that include calculated metrics, KPIs, historical reporting, and clear executive-level insights.
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Use SQL to independently query, join, organize, validate, reconcile, and analyze complex datasets.
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Translate complex technical data into concise, visually polished, and actionable reporting for management and senior leadership.
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Investigate data and reporting issues independently, identify root causes, validate results, and recommend improvements.
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Identify trends, risks, anomalies, patterns, productivity drivers, quality indicators, and opportunities for operational improvement.
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Apply AI tools and automation techniques to enhance analytics, dashboard development, reporting efficiency, and anomaly detection.
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Build a strong understanding of TechEV and CQA roles, responsibilities, processes, metrics, and business objectives to ensure reporting reflects how teams operate.
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Support reporting related to QA metrics, including testing progress, defects, automation, quality trends, productivity, and delivery performance.
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Prepare and present data insights, trends, risks, and findings clearly and confidently to management and senior leadership.
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Partner with stakeholders to ensure reporting provides meaningful insights that support decision-making and continuous improvement.
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Complete all assigned, mandatory training within the timeframe provided.
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Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
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7–15 years of experience in technical data analysis, reporting, dashboard development, business intelligence, or a related analytics role.
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Advanced hands-on experience with Jira, including JQL, dashboards, filters, reporting, workflows, historical trends, and data validation.
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Advanced Tableau experience, including dashboard development, data visualization, calculated metrics, KPIs, and historical reporting.
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Advanced SQL skills with the ability to query, join, organize, validate, reconcile, and analyze complex datasets independently.
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Experience with Power BI reporting and dashboard development.
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Strong analytical skills with the ability to identify trends, risks, anomalies, root causes, and actionable insights.
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Experience using AI to enhance data analytics, reporting, dashboard development, automation, and identification of trends or anomalies.
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Ability to quickly understand TechEV and CQA roles, responsibilities, processes, metrics, and business objectives.
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Understanding of QA metrics, including testing progress, defects, automation, quality trends, productivity, throughput, and delivery performance.
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Strong written, verbal, and executive-level communication skills.
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Experience preparing reporting and presenting insights to management and senior leadership.
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Ability to explain complex data, trends, risks, and findings clearly, confidently, and professionally.
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Highly organized, detail-oriented, technically strong, and comfortable working independently in a senior-level capacity.
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Ability to create polished reports and visualizations suitable for circulation to management and senior management.
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Ability to work onsite in Omaha, NE.
