Title: AI Engineer III
Location ; Remote Work,New Orleans, LA, United States /
Job Description:
The AI Engineer III serves as the primary institutional owner and operational steward of the NebulaONE generative AI platform (TulaneAI) at Tulane University. This role is responsible for the administration, oversight, project design, and governance support of the university s centrally hosted GenAI environment, built on Microsoft s Azure AI Foundry and managed in partnership with CloudForce.
This position is a critical member of Tulane s GenAI governance and technology team, supporting platform operations, vendor management, AI agent development oversight, and coordination across the GenAI Governance Committee and its subcommittees. The Administrator ensures the platform operates within institutional policy guardrails, enables effective adoption by faculty, staff, and researchers, and coordinates with IT, academic, research, compliance, and administrative stakeholders to advance responsible and scalable GenAI use across the university.
Responsibilities
Demonstrated ability to administer cloud-hosted SaaS platforms, including user management, configuration, and feature enablement
Familiarity with Microsoft Azure, Azure AI Foundry, and enterprise identity management (Entra ID / Azure Active Directory)
Strong project management skills with the ability to coordinate multi-stakeholder technology initiatives
Knowledge of data governance, information security, and compliance frameworks including FERPA, HIPAA, and institutional data classification policies
Ability to serve as a product owner, translating institutional needs into platform configurations, AI agent designs, and operational workflows
Experience managing vendor relationships, software contracts, and service-level agreements
Strong written and verbal communication skills for presenting to technical and non-technical audiences, including executive leadership
Capacity to support and coordinate governance committee operations, including documentation, reporting, and policy tracking
Ability to manage platform adoption initiatives including training, onboarding, and user support coordination
Qualifications
Required Education and Experience:
Bachelor s degree in information technology, computer science, information systems, or a related field
AND
Minimum 3 years of experience in enterprise technology administration, cloud platform management, or IT project management
OR
Minimum 2 years of experience in AI/ML platform administration, SaaS product ownership, or GenAI tool deployment within a higher education or research environment
Qualifications and Skillset required:
Master s degree in information technology, data science, higher education administration, or a related field
Experience with NebulaONE, WaveGPT, or comparable no-code GenAI delivery platforms in a higher education setting
Knowledge of AI guardrail frameworks, responsible AI practices, and agentic AI system design
Familiarity with API integration, RAG (Retrieval-Augmented Generation) agents, and low-code/no-code AI development
Experience supporting institutional governance bodies, academic technology committees, or shared-services technology models
Certification in cloud administration (e.g., Microsoft Azure Administrator) or project management (PMP)
Understanding of token-based AI consumption models, cost management, and licensing structures
