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Associate Account Services Coordinator

WinMax Systems Corporation

Remote • Today

Easy Apply

Contract

17 - 18

Account Associate

PIMCO

Austin, Texas • 8d ago

Full-time

USD 105,000.00 - 115,000.00 per year

Account Associate

PIMCO

Newport Beach, California • 8d ago

Full-time

USD 105,000.00 - 115,000.00 per year

Account Associate

PIMCO

New York, New York • 8d ago

Full-time

USD 105,000.00 - 115,000.00 per year

AMS Service Associate (Data Center)

G&W Electric

Romeoville, Illinois • 5d ago

Full-time

USD 25.00 - 30.00 per hour

Associate System Administrator

BBNC

Emmitsburg, Maryland • Today

Full-time

Associate Support Engineer

Oracle Corporation

No location provided • Today

Full-time

USD 21.30 - 45.05 per hour

Client Support - Associate

Motion Recruitment Partners, LLC

Greensburg, Pennsylvania • Today

Easy Apply

Contract

Associate CIO, Administrative Applications

Princeton University

Princeton, New Jersey • Today

Full-time

USD 268,000.00 - 300,000.00 per year

Job Details

Skills

Associate Account Services Coordinator

Summary

Associate Account Services Coordinator

Location:Remote(Positions are fully remote, but manager needs them to be located in PST.)

Contract:2-4 Months

Job Description:

This job is responsible for the oversight and execution of administrative and processing requirements in Account Services to effectively support our internal and external customers. The position is responsible for daily interaction with and service and support of both internal and external customers. This role ensures customer requests for benefit summaries, administrative level changes and contact updates are processed timely to ensure customer and client success and understanding and supporting the accurate submission of account data in the organization's systems. This position will work in partnership with our Account Services Coordinators to provide an important level of administrative support that assists the Account Managers with securing and strengthening the foundation of our organization.

Responsibilities

Maintain a solid understanding of system configuration of customer benefit structure and products and plan designs necessary to accurately process administrative and non-rated changes to existing business, requests for information, benefit highlight summaries as well as other related client requests.
Collaborate with other functional areas to secure data for presentations or report generation as it relates to client inquiries or issues.
Research and pursue resolution of issues using systems and workflows; communicates resolution back to the appropriate party.
Consistently interpret and summarize information from internal departments in a clear and concise response to external customers.
Support open enrollment meetings and occasionally deliver presentations as required at customer locations and through virtual platforms.
Support of special projects and miscellaneous responsibilities.

Skills/Experience:
Qualifications

High school diploma or GED required.
3 or more years related experience in Sales and Account Management with a focus on administrative/client support including direct and indirect client support preferred.
Technology savvy with the ability to schedule meetings in Zoom and Microsoft Teams; proficient in Excel.
Familiarity with client and competitor products and services available. Familiarity with service guarantees, Summary Plan Descriptions (SPD) and contractual language preferred. Knowledge of Current Dental Terminology (CDT) codes and dental nomenclature.
Effective communication, customer service and time management skills.
Proven organizational, task management and multi-tasking skills.
Ability to work in a demanding environment, adhere to deadlines and provide exceptional follow through while maintaining and displaying a courteous, patient, and helpful attitude toward employees.
Meticulous, flexible work style and creative thinking skills.
Knowledge and application of English grammar including composition, editing, and proofreading skills.
Ability to manage detailed work, work with varying types of data and maintain confidentiality.

Pay Transparency: "The expected pay range for this position is $17.00–$18.00 per hour. Final compensation will be determined based on experience, skills, and qualifications. Non-exempt employees are eligible for overtime. Full-time employees are eligible to select from different benefits packages. Packages may include medical, 401(k) without employer match. Paid Sick leave is provided based on state or local laws."

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120741
Position Id: DDC-1749
Posted 4 hours ago

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Job Details

Skills

Associate Account Services Coordinator

Summary

Associate Account Services Coordinator

Location:Remote(Positions are fully remote, but manager needs them to be located in PST.)

Contract:2-4 Months

Job Description:

Responsibilities

Maintain a solid understanding of system configuration of customer benefit structure and products and plan designs necessary to accurately process administrative and non-rated changes to existing business, requests for information, benefit highlight summaries as well as other related client requests.
Collaborate with other functional areas to secure data for presentations or report generation as it relates to client inquiries or issues.
Research and pursue resolution of issues using systems and workflows; communicates resolution back to the appropriate party.
Consistently interpret and summarize information from internal departments in a clear and concise response to external customers.
Support open enrollment meetings and occasionally deliver presentations as required at customer locations and through virtual platforms.
Support of special projects and miscellaneous responsibilities.

Skills/Experience:
Qualifications

High school diploma or GED required.
3 or more years related experience in Sales and Account Management with a focus on administrative/client support including direct and indirect client support preferred.
Technology savvy with the ability to schedule meetings in Zoom and Microsoft Teams; proficient in Excel.
Familiarity with client and competitor products and services available. Familiarity with service guarantees, Summary Plan Descriptions (SPD) and contractual language preferred. Knowledge of Current Dental Terminology (CDT) codes and dental nomenclature.
Effective communication, customer service and time management skills.
Proven organizational, task management and multi-tasking skills.
Ability to work in a demanding environment, adhere to deadlines and provide exceptional follow through while maintaining and displaying a courteous, patient, and helpful attitude toward employees.
Meticulous, flexible work style and creative thinking skills.
Knowledge and application of English grammar including composition, editing, and proofreading skills.
Ability to manage detailed work, work with varying types of data and maintain confidentiality.

Dice Id: 10120741
Position Id: DDC-1749
Posted 4 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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