4 results (3 new)
4 results (3 new)
Company: iTech US, Inc.
Job Title: Call Center Agent (CSR)
Location: Mesa, AZ (Onsite)
Job Responsibilities:
• Adhere to daily schedule by being available to take inbound calls as scheduled
• Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients’ telephone inquiries and ensure that their needs are met with accuracy and professionalism
• Ensure account verification procedures are followed.
• Adhere to CPU call handling requirements while interacting with customers.
• Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes.
• Listen actively and probe to determine client needs
Required Skills:
• Strong Verbal and Written English
• Very good keyboard skills – Formal Training in Typing would be an added advantage.
• Conversant using MS Office – PowerPoint, Excel and MS Word.
• Strong problem solving and analytical skills
• Customer Centric.
• Ability to work accurately under pressure.
Required Education: At least a Bachelor’s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.
Necessary Skills: MS Office, Call Center, Inbound Calls.
To Apply:
VamshiKrishna. K
iTech US, Inc.
RiseIT® is an unmatched technology service and software development company working to accelerate the growth of your business. Our clients receive client-centric services that elevate businesses through digital solutions that minimize cost while maximizing performance. It’s time to lift your business to unparalleled heights.
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