Job Description:The Director of AI SDLC owns how AI-assisted software delivery is run and controlled across the organization. This role defines the AI-assisted software development life cycle (SDLC), including its stages, handoffs, human-in-the-loop checkpoints, and approval gates, and owns the standard, governed configurations of AI development tools and environments that every AI engineering team builds with. The Director sets policy for acceptable AI use, data handling, and auditability, tracks program metrics, and reports results and value delivered to business units and executive leadership. This is a leadership role that partners closely with AI technical leadership, Security, Risk and Compliance, business unit leaders, and product owners.
Job Responsibilities:Define the AI-Assisted SDLC & Operating Model
Own the operating model that governs how AI-assisted delivery works from intake through release.
- Define the stages, handoffs, human-in-the-loop checkpoints, and approval gates of the AI-assisted SDLC
- Partner with AI technical leadership so engineering standards and SDLC gates reinforce one another
- Establish the operating cadence for AI delivery, including team stand-ups, cross-team syncs, governance reviews, and leadership readouts
- Continuously refine the SDLC based on team feedback, evaluation evidence, and delivery results
Own Standard, Governed Development Configurations
Provide standardized, governed configurations of AI development tools and environments that teams can adopt consistently and safely.
- Own the definition, versioning, and governance of the standard configurations teams build with
- Manage exception requests and balance team flexibility against consistency and control
- Partner with platform engineering on configuration, rollout, and updates
- Maintain the standard path for onboarding new AI engineering teams
Policy, Risk & Compliance
Ensure AI-assisted delivery meets the expectations of a regulated financial services environment.
- Define policy for acceptable AI use, data handling and classification, and auditability
- Partner with Security, Risk, and Compliance to align SDLC controls with regulatory and examiner expectations
- Maintain audit evidence and support exam readiness for AI-assisted development
- Review exceptions, incidents, and control gaps and drive remediation
Metrics, Reporting & Leadership
Measure and communicate the value AI-assisted delivery produces and lead the team that delivers it.
- Define and track program metrics, including velocity, quality, cost efficiency, token spend, and business value delivered
- Partner with business unit leaders and product owners to agree on how value is measured for each team served
- Report results, trends, and value delivered to business units and executive leadership
- Lead, coach, and develop direct reports, building a high-performing team culture
- Run retrospectives and drive a continuous improvement cadence across teams
Requirements:- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent work experience, with 10+ years of experience in software engineering, delivery, or technology operations, including 5+ years in a leadership role.
- Demonstrated experience defining software delivery processes, governance models, or operating models at scale is required, along with a working understanding of AI-assisted and agentic development (Claude/Copilot) and its risks.
- Candidates should have strong experience partnering with Security, Risk, and Compliance in a regulated environment, with banking or financial services experience highly valued.
- Experience with delivery metrics, cost management, and executive reporting is expected.
- Strong leadership, influencing, and communication skills are essential, along with the ability to build trust across engineering, product, and business stakeholders.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at and we will work with you to meet your accessibility needs.
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