Role: EMR Healthcare Configuration Analyst
Work Location: Nashville, TN (Hybrid – 3 days onsite and 2 days remotely)
We are seeking a Clinical EMR Configuration / Business Analyst with strong clinical systems experience to support EMR configuration, QA, conversion workflows, and healthcare transformation initiatives, with a focus on WellSky implementations. This consulting role will play a key part in guiding clients through EMR conversion programs, ensuring configuration accuracy, driving process improvements, and collaborating across clinical, technical, and operational stakeholders. The ideal candidate brings strong analytical and consulting skills, stakeholder management capabilities, excellent communication, and the ability to think critically in fast-paced Agile environments while delivering measurable business value.
Day-to-Day Responsibilities
· Lead end-to-end configuration and customization of WellSky EMR solutions, ensuring alignment with clinical, operational, regulatory, and business requirements.
· Perform detailed analysis of WellSky application modules, workflows, data structures, and configuration settings to support implementation, optimization, and conversion initiatives.
· Partner with client stakeholders to assess current-state clinical workflows, identify process improvement opportunities, and align EMR solutions with business objectives.
· Demonstrated experience in requirements gathering, stakeholder interviews, workshops, process discovery sessions, and documentation of business and functional requirements.
· Strong ability to perform current-state/future-state analysis, gap assessments, root cause analysis, and business process modeling.
· Experience creating and managing Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, acceptance criteria, process flows, and traceability matrices.
· Lead and support EMR configuration activities, ensuring alignment with clinical best practices, compliance requirements, and organizational transformation goals.
· Provide consulting support for WellSky conversion and implementation programs, including solution design validation, configuration governance, and deployment readiness.
· Facilitate requirements discovery workshops, stakeholder interviews, and solution design sessions to translate business needs into scalable EMR configurations.
· Drive quality assurance activities, including test strategy development, defect triage, validation planning, and client sign-off support.
· Advise clients on optimizing clinical workflows, operational efficiency, and user adoption through effective utilization of WellSky and related healthcare technologies.
· Collaborate with cross-functional teams including clinical SMEs, business leaders, technical architects, and operations teams to deliver end-to-end transformation outcomes.
· Leverage Azure DevOps to manage project backlogs, user stories, defects, testing artifacts, and delivery tracking while ensuring adherence to project governance standards.
· Participate in Agile ceremonies and provide consulting recommendations to improve delivery processes, team effectiveness, and project outcomes.
· Prepare and present executive-level status reports, risk assessments, solution recommendations, and implementation progress updates to client and leadership teams.
· Identify, analyze, and mitigate project risks, issues, and dependencies, providing proactive recommendations to ensure successful program delivery.
· Develop and maintain client-facing documentation including business requirements, solution design documents, process flows, gap assessments, and implementation roadmaps.
· Serve as a trusted advisor to clients by providing industry insights, healthcare technology best practices, and strategic recommendations for EMR transformation initiatives.
Basic Qualifications:
· 5+ years of hands-on WellSky EMR experience including solution configuration, implementation, workflow design, testing, deployment, and production support.
· Demonstrated expertise in configuring WellSky modules, clinical workflows, assessments, forms, care plans, security roles, user permissions, and reporting functionality.
· Strong executive, stakeholder, and client-facing communication skills, with the ability to effectively facilitate workshops, present recommendations, and influence decision-making.
· Proven track record of applying critical thinking, strategic problem-solving, and consulting best practices to drive successful healthcare transformation outcomes.
· 7+ years of experience leveraging Azure DevOps for Agile project delivery, requirements management, test coordination, defect tracking, and release governance.
· 7+ years of experience working in Agile environments, supporting large-scale healthcare implementations, system enhancements, and digital transformation initiatives.
· Extensive experience partnering with business, clinical, and technical stakeholders to gather requirements, define solution approaches, and translate business needs into scalable technology solutions.
· Ability to successfully manage multiple client priorities, deliverables, and project workstreams while maintaining a high standard of quality and stakeholder satisfaction
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