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End User Support (Sharepoint)

SHAAVIR CONSULTING AND MANAGEMENT SERVICES PRIVATE LIMITED

Remote • Today

Easy Apply

Full-time

Depends on Experience

Enterprise Data Warehouse (EDW) End User & Vendor Support Manager

Conduent State Healthcare, LLC

Denver, Colorado • Today

Full-time

Compensation information provided in the description

Enterprise Data Warehouse (EDW) End User & Vendor Support Manager

Conduent

Remote or Denver, Colorado • Today

Full-time

USD 71,148.00 - 92,400.00 per year

Senior End User Platform Engineer

Dimensional Fund Advisors, L.P.

New York, New York • 2d ago

Full-time

Tier II End User & Systems Support Specialist

Boston Government Services LLC

Oak Ridge, Tennessee • Today

Full-time

USD 75,000.00 - 100,000.00 per year

Senior End User Platform Engineer

Dimensional Fund Advisors LP

Remote • Today

Full-time

Job Details

Skills

sharepoint
Sharepoint Migration

Summary

Job Title: End User Support
Location: Boston, MA (Boston-area candidates preferred?)
Project: SharePoint Migration
Position Type: Full-Time / Contract

Project Overview

We are seeking an end user support person for a large SharePoint Migration project. Files stored in on-premise shared folders will be migrated to SharePoint Online. It is anticipated the migration will take approximately 9 – 12 months. The client just completed a OneDrive migration.

The support person will report to the project manager.

Position Overview

The selected candidate will provide Tier 1 support for end users for a SharePoint migration. Ideal candidates will have experience in the following:

SharePoint functionality questions on topics such as file sharing and folder creation

File and folder pre-migration remediation

SharePoint migration issues

SharePoint post migration issues. For example, missing files and folders, broken Office file links and application issues

Identify and document issues such as SharePoint site issues, library issues and incorrect permissions

M365 support

Data classification labels

Data loss prevention (DLP)

Online research of unresolved end user issues e.g., SharePoint, M365, DLP, OneDrive

OneDrive support

Responding to support requests via email and Teams calls

Logging, tracking and resolving support requests

Develop end user documentation for the following:

Support issues affecting multiple users

SharePoint quick reference guides

Known issues

Manual testing of SharePoint functions

Required Qualifications

Prior experience in end user support, application support, and technical support

SharePoint Online expertise

OneDrive expertise

M365 expertise

Office tools expertise

Familiarity with SharePoint sites, permissions and document libraries

Documentation of user guides and technical issues

Experience logging and tracking support requests

Candidates must live in the continental United States and have proper work authorizations

The selected candidate must submit to a background investigation and fingerprinting.

Desired Qualifications

Knowledge of the concepts of Microsoft Data Classification labels and Data Loss Prevention

SharePoint migration support experience

Data Loss Prevention

Data Classification

Manual testing experience

Technical degree

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91175812
Position Id: 9138633
Posted 4 hours ago

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Contact the job poster

Haris Zargar

Recruiter @ SHAAVIR CONSULTING AND MANAGEMENT SERVICES PRIVATE LIMITED

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Remote

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12d ago

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SharePoint Administrator (Remote)

Remote or Oak Ridge, Tennessee

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20d ago

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Full-time

Senior M365 Collaboration Engineer - 100% REMOTE

Remote

•

10d ago

Senior M365 Collaboration EngineerLocation: 100% REMOTEDuration: Long TermPosition Summary We are seeking a Senior M365 Collaboration Engineer to support enterprise-scale Microsoft 365 tenant consolidation and collaboration platform migrations. This role is primarily focused on hands-on engineering, migration execution, coexistence configuration, and automation activities across Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive. The ideal candidate will have strong experience wit

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer

Remote

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14d ago

We are seeking a Desktop Support Engineer to provide technical support and manage the lifecycle of end-user technology across the organization. This role supports hardware, software, mobile devices, user accounts, and IT assets while delivering excellent customer service to employees and partnering with external vendors and managed service providers. Key ResponsibilitiesProvide desktop and end-user support for laptops, desktops, mobile devices, and related hardware Troubleshoot and resolve issue

Easy Apply

Contract

$30