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IBM Sterling OMS Production Support Lead

Georgia IT

Remote • Today

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Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Georgia IT

Remote • Today

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

NEXIFY INFOSYSTEMS LLC

Remote • Today

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Third Party, Contract

Depends on Experience

Production Support Engineer (IBM DataPower)

Innova Solutions, Inc

Remote • Yesterday

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Contract

Depends on Experience

Senior Tech Lead Sterling OMS

Spadtek Solutions LLC

Seattle, Washington • 6d ago

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Third Party, Contract

Depends on Experience

OMS Sterling Technical Lead

LiveMindz

Remote or Brentwood, Tennessee • 8d ago

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Contract

Depends on Experience

IBM Data Stage lead

HMG America

Chicago, Illinois • Today

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Contract, Third Party

$DOE

Job Details

Skills

Inventory Management
Electronic Data Interchange
Enterprise Resource Planning
IBM WebSphere MQ
Design Of Experiments
Distribution
Dynamics
Dynatrace
IBM
IT Management
ITIL
Management
Middleware
MuleSoft
Kibana
Leadership
Log Analysis
Managed Services
Mentorship
Incident Management
Inventory
J2EE
JSON
Java
KPI
Customer Relationship Management (CRM)
Dashboard
Data Link Layer
Database
AppDynamics
Business Operations
Cloud Computing
Operational Excellence
Communication
Linux
Network Layer
Operational Efficiency
Post-production
Production Support
Root Cause Analysis
SLA
SOAP
SQL
Splunk
Stakeholder Management
Supply Chain Management
Oracle
Oracle Management Server
Orchestration
Order Management
SAP
System Integration
Unix
User Exit
WAR
WMS
XML

Inventory Management
Electronic Data Interchange
Enterprise Resource Planning
IBM WebSphere MQ
Design Of Experiments
Distribution
Dynamics
Dynatrace
IBM
IT Management
ITIL
Management
Middleware
MuleSoft
Kibana
Leadership
Log Analysis
Managed Services
Mentorship
Incident Management
Inventory
J2EE
JSON
Java
KPI
Customer Relationship Management (CRM)
Dashboard
Data Link Layer
Database
AppDynamics
Business Operations
Cloud Computing
Operational Excellence
Communication
Linux
Network Layer
Operational Efficiency
Post-production
Production Support
Root Cause Analysis
SLA
SOAP
SQL
Splunk
Stakeholder Management
Supply Chain Management
Oracle
Oracle Management Server
Orchestration
Order Management
SAP
System Integration
Unix
User Exit
WAR
WMS
XML

Summary

Position: IBM Sterling OMS Production Support Lead

Location: Remote

Duration: Contract

Rate: DOE

Role Overview

We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporting large-scale order fulfillment and distribution environments.

Key Responsibilities

Lead L2/L3 Production Support activities for IBM Sterling OMS and related integrated applications.
Manage critical incidents, prioritize issues, and drive timely resolution within SLA commitments.
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues.
Monitor OMS order flows, inventory transactions, fulfillment processes, batch jobs, integrations, and system health.
Coordinate with business users, infrastructure teams, vendors, and development teams during incident resolution and major releases.
Lead deployment support, release validation, and post-production monitoring activities.
Identify opportunities for automation, service improvements, and operational efficiency.
Prepare operational dashboards, service reports, KPI metrics, and executive status updates.
Mentor support team members and provide technical leadership during production escalations and war-room calls.

Required Skills

Strong hands-on experience with IBM Sterling OMS (APIs, Services, User Exits, Agents, Business Center, Order Monitoring).
Deep understanding of Supply Chain, Distribution, Order Fulfillment, Inventory Management, and Order Orchestration processes.
Proven experience supporting complex integrations involving ERP, WMS, CRM, Dynamics 365, EDI, MQ, Middleware, REST/SOAP APIs, and MuleSoft.
Strong troubleshooting skills across application, integration, middleware, and database layers.
Working knowledge of Java/J2EE, XML/JSON, SQL, Unix/Linux, and log analysis.
Experience managing high-severity incidents, on-call support, and SLA-driven support environments.

Preferred Skills

Experience leading AMS / Production Support delivery teams.
Exposure to WMS platforms, ERP systems (Oracle, SAP, Dynamics), and omnichannel commerce environments.
Experience with monitoring and observability tools such as Splunk, Dynatrace, Kibana, Datadog, or AppDynamics.
Experience supporting IBM Sterling OMS Cloud environments.
ITIL Foundation certification is a plus.

Ideal Candidate

A strong OMS Production Support professional with proven experience in managing mission-critical supply chain applications, leading incident management and production support teams, driving operational excellence, and ensuring stable business operations in large-scale distribution and fulfillment environments. The candidate should possess excellent stakeholder management, communication, and leadership skills while maintaining a customer-first mindset.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10398358
Position Id: 9080797
Posted 2 hours ago

Fitment

Dice Job Match Score™

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Title: IBM Sterling OMS Production Support Lead Remote Duration: 12+ Months Experience: 10+ Years Rate: DOE Role Overview We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporti

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Today

Job Title: IBM Sterling OMS Production Support Lead Location:Remote Duration: 12 Months Job Description : We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporting large-scale order

Easy Apply

Third Party, Contract

Depends on Experience

Production Support Engineer (IBM DataPower)

Remote

•

Yesterday

A client of Innova Solutions is immediately hiring for a Production Support Engineer (IBM DataPower). Position type: Full-Time Contract (W2) Role: Production Support Engineer (IBM DataPower) Duration: 12+ Months Contract Location : Montana, US - Remote Role Required Skills: IBM DataPower: Advanced, IBM Integration Bus: Advanced, MOVEit Admin: Advanced, SQL Query: Advanced, Splunk: Advanced Responsibilities: We are looking for a Production Support (Operations) Engineer to maintain the bus

Easy Apply

Contract

Depends on Experience

Urgent Opening - Sr Manager- Application Production support - Remote

Remote

•

Yesterday

Hello Professional, Hope you are doing well..!! We have immediate positions of below roles, If you are interested please share your updated resume at Role: Sr Manager- Application Production support -Techno Functional role Location: Remote Duration: 10 months We are looking for Sr. Manager who has strong experience in managing Application Production support teams ( it can be any application used by that client ) -Candidate will be responsible for managing entire production support work flow and

Easy Apply

Third Party, Contract

Depends on Experience

Job Details

Skills

Inventory Management
Electronic Data Interchange
Enterprise Resource Planning
IBM WebSphere MQ
Design Of Experiments
Distribution
Dynamics
Dynatrace
IBM
IT Management
ITIL
Management
Middleware
MuleSoft
Kibana
Leadership
Log Analysis
Managed Services
Mentorship
Incident Management
Inventory
J2EE
JSON
Java
KPI
Customer Relationship Management (CRM)
Dashboard
Data Link Layer
Database
AppDynamics
Business Operations
Cloud Computing
Operational Excellence
Communication
Linux
Network Layer
Operational Efficiency
Post-production
Production Support
Root Cause Analysis
SLA
SOAP
SQL
Splunk
Stakeholder Management
Supply Chain Management
Oracle
Oracle Management Server
Orchestration
Order Management
SAP
System Integration
Unix
User Exit
WAR
WMS
XML

Inventory Management
Electronic Data Interchange
Enterprise Resource Planning
IBM WebSphere MQ
Design Of Experiments
Distribution
Dynamics
Dynatrace
IBM
IT Management
ITIL
Management
Middleware
MuleSoft
Kibana
Leadership
Log Analysis
Managed Services
Mentorship
Incident Management
Inventory
J2EE
JSON
Java
KPI
Customer Relationship Management (CRM)
Dashboard
Data Link Layer
Database
AppDynamics
Business Operations
Cloud Computing
Operational Excellence
Communication
Linux
Network Layer
Operational Efficiency
Post-production
Production Support
Root Cause Analysis
SLA
SOAP
SQL
Splunk
Stakeholder Management
Supply Chain Management
Oracle
Oracle Management Server
Orchestration
Order Management
SAP
System Integration
Unix
User Exit
WAR
WMS
XML

Summary

Position: IBM Sterling OMS Production Support Lead

Location: Remote

Duration: Contract

Rate: DOE

Role Overview

Key Responsibilities

Lead L2/L3 Production Support activities for IBM Sterling OMS and related integrated applications.
Manage critical incidents, prioritize issues, and drive timely resolution within SLA commitments.
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues.
Monitor OMS order flows, inventory transactions, fulfillment processes, batch jobs, integrations, and system health.
Coordinate with business users, infrastructure teams, vendors, and development teams during incident resolution and major releases.
Lead deployment support, release validation, and post-production monitoring activities.
Identify opportunities for automation, service improvements, and operational efficiency.
Prepare operational dashboards, service reports, KPI metrics, and executive status updates.
Mentor support team members and provide technical leadership during production escalations and war-room calls.

Required Skills

Strong hands-on experience with IBM Sterling OMS (APIs, Services, User Exits, Agents, Business Center, Order Monitoring).
Deep understanding of Supply Chain, Distribution, Order Fulfillment, Inventory Management, and Order Orchestration processes.
Proven experience supporting complex integrations involving ERP, WMS, CRM, Dynamics 365, EDI, MQ, Middleware, REST/SOAP APIs, and MuleSoft.
Strong troubleshooting skills across application, integration, middleware, and database layers.
Working knowledge of Java/J2EE, XML/JSON, SQL, Unix/Linux, and log analysis.
Experience managing high-severity incidents, on-call support, and SLA-driven support environments.

Preferred Skills

Experience leading AMS / Production Support delivery teams.
Exposure to WMS platforms, ERP systems (Oracle, SAP, Dynamics), and omnichannel commerce environments.
Experience with monitoring and observability tools such as Splunk, Dynatrace, Kibana, Datadog, or AppDynamics.
Experience supporting IBM Sterling OMS Cloud environments.
ITIL Foundation certification is a plus.

Ideal Candidate

Dice Id: 10398358
Position Id: 9080797
Posted 2 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Today

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Today

Easy Apply

Third Party, Contract

Depends on Experience

Production Support Engineer (IBM DataPower)

Remote

•

Yesterday

Easy Apply

Contract

Depends on Experience

Urgent Opening - Sr Manager- Application Production support - Remote

Remote

•

Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Skills

Summary

Dice Job Match Score™

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IBM Sterling OMS Production Support Lead

Job Details

Skills

Summary

Dice Job Match Score™

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