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100 results (2 new)

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LMS Support Administrator

Innovatix Technology Partners

Remote • Today

Easy Apply

Contract

LMS System Administrator

Sumitomo Mitsui Financial Group, Inc.

Port Charlotte, Florida • 3d ago

Full-time

LMS System Administrator

Sumitomo Mitsui Financial Group, Inc.

Charlotte, North Carolina • Today

Full-time

LMS Administrator

Software Guidance & Assistance

La Vista, Nebraska • Today

Contract

GxP Systems and Support Administrator

CAI

Remote • Today

Full-time

USD 130,000.00 - 150,000.00 per year

LMS Administrator

INSPYR Solutions

Hybrid in Kankakee, Illinois • 60+d ago

Easy Apply

Third Party, Contract

$60 - $65.26

Microsoft System Administrator SME

SAIC

Stennis Space Center, Mississippi • Today

Full-time

USD 100,001.00 - 140,000.00 per year

Systems Administrator

Robert Half

Beverly Hills, California • Today

Easy Apply

Contract

USD 45.91 - 53.16 per hour

Lead IT Administrator

Transdev North America, Inc

New Carrollton, Maryland • Today

Full-time

USD 56,000.00 per year

System Administrator

Voyager Technologies, Inc.

Jefferson, Colorado • Today

Full-time

USD 110,000.00 - 145,000.00 per year

Microsoft 365 (M365) Administrator

Robert Half

Saddle Brook, New Jersey • Today

Easy Apply

Full-time

USD 85,000.00 - 100,000.00 per year

ETQ QMS System Administrator

VulcanForms Inc.

Massachusetts • Today

Full-time

USD 99,800.00 - 137,240.00 per year

Linux System Administrator

Belay Technologies

Annapolis, Maryland • Today

Full-time

USD 120,000.00 - 157,500.00 per year

Linux Systems Admin

Iron Bow Technologies

Washington, District of Columbia • Today

Full-time

USD 135,000.00 - 145,000.00 per year

Systems Administrator

Leidos

Chantilly, Virginia • Today

Full-time

USD 131,300.00 - 237,350.00 per year

System Administrator

ASM Research

Remote • Today

Full-time

MSP System Administrator

Solvere One

Sterling, Virginia • Today

Full-time

USD 70,000.00 - 95,000.00 per year

Systems Administrator

Modern Technology Solutions

Wright-Patterson Air Force Base, Ohio • Today

Full-time

System Administrator

Leidos

Alexandria, Virginia • Today

Full-time

USD 92,300.00 - 166,850.00 per year

SharePoint Administrator

CACI International, Inc.

High Point, North Carolina • Today

Full-time

USD 71,500.00 - 150,200.00 per year

System Administrator

The 20

Portland, Oregon • 14d ago

Full-time

USD 65,000.00 - 80,000.00 per year

Systems Administrator

University Of Utah

Salt Lake City, Utah • Today

Full-time

USD 80,000.00 per year

System Administrator

Strive Health

Denver, Colorado • Today

Full-time

USD 85,500.00 - 104,000.00 per year

Training Systems Administrator

Anduril Industries

Costa Mesa, California • Today

Full-time

USD 117,000.00 - 154,000.00 per year

Learning Management System (LMS) Manager

Crawford and Company

Norcross, Georgia • 8d ago

Full-time

Linux System Administrator

Leidos

Alexandria, Virginia • Today

Full-time

USD 92,300.00 - 166,850.00 per year

System Administrator

Torch Technologies Inc.

Eglin Air Force Base, Florida • Today

Full-time

Linux System Administrator

CACI International, Inc.

Sterling, Virginia • Today

Full-time

USD 103,800.00 - 218,100.00 per year

ServiceNow System Administrator

NCI Information Systems, Inc.

Remote or Quantico, Virginia • Today

Full-time

USD 87,320.00 per year

Network Administrator

General Dynamics

Hayward, California • Today

Full-time

USD 72,250.00 - 97,750.00 per year

Job Details

Skills

LMS
Help Desk
ServiceNow
Technical Support
Tier 1
Learning Management
Customer Service

Summary

The Learning Management Helpdesk Representative provides Tier 1 operational support for the Learning & Development organization by managing and resolving learning-related requests submitted through ServiceNow. The representative will serve as a primary support resource for Cornerstone, assisting with learner and administrative requests, troubleshooting common learning issues, and supporting the creation, modification, and maintenance of learning assignments. The role requires strong attention to detail, customer service skills, and the ability to manage multiple requests while following established processes and escalation procedures.

Key Responsibilities

ServiceNow Ticket Management
Monitor and manage Learning & Development support tickets submitted through ServiceNow.
Review incoming requests for completeness, accuracy, priority, and appropriate routing.
Investigate and resolve Tier 1 learning support requests within established service expectations.
Document actions taken, resolution details, and relevant information within each ServiceNow ticket.
Communicate professionally with requestors to obtain additional information when needed.
Escalate requests requiring advanced Cornerstone administration, system configuration, integration, or technical support to the appropriate support team.
Track assigned tickets through resolution and ensure requests are properly closed.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112696
Position Id: 9136773
Posted 6 hours ago

Fitment

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Contact the job poster

Mohammed Alif

Recruiter @ Innovatix Technology Partners

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Job Details

Skills

LMS
Help Desk
ServiceNow
Technical Support
Tier 1
Learning Management
Customer Service

Summary

Key Responsibilities

ServiceNow Ticket Management
Monitor and manage Learning & Development support tickets submitted through ServiceNow.
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Investigate and resolve Tier 1 learning support requests within established service expectations.
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Dice Id: 10112696
Position Id: 9136773
Posted 6 hours ago

Fitment