JOB DESCRIPTION:
Job Summary:
The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for
the system configuration, upgrade, security administration, change management, monitoring, auditing
and integrations for Hampton Roads Transit s Microsoft Dynamics 365 Finance and Operations system
components.
The Microsoft Dynamics 365 System Administrator will also be responsible for working with team to
design, test and implement technical solutions to support needed integrations, reporting, forms, and
customizations as defined by business requirements.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be
assigned.)
Manage all levels of system administration support for all Dynamics 365 environments.
o Manage release management and change management processes for Dynamics 365
o Manage upgrade/update support.
o Coordinate and perform database refreshes.
o Monitor and communicate maintenance notifications.
o Monitor performance Dynamics 365 environments.
o Deploy and manage developer environments.
o Assist to maintain, and test system configurations and workflows.
o Manage and maintain system integrations to other internal and external systems.
o Assist to maintain software licenses, user access and security roles.
o Provide as needed support for troubleshooting and remediation of technical issues.
o Manage and coordinate with Microsoft through to resolution raised system issues.
o Assist with administrative support for other ERP systems.
Assist with development and reporting efforts in Dynamics 365.
o Work with functional and technical teams to understand and gather requirements to design
and develop modifications and extensions to Microsoft Dynamics.
o Use of Microsoft Dynamics development and reporting tools to design, develop and test
customizations, integrations, and reports.
o Create requested documentation supporting system design, development, and testing.
Perform maintenance and development work in a manner that is consistent with company
standards and procedures.
Other related tasks to ensure on-going secure and supported system.
Manage records created and received in compliance with the Hampton Roads Transit Records
Management Policies and Procedures.
Performs all other related duties as required.
Required Knowledge, Abilities and Skills essential to Job Functions:
Technical experience in D365 Systems Administration and Configuration
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Technical functional knowledge in one or more of following areas: General Ledger, Accounts
Payable, Purchasing, Fixed Assets or Inventory
Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.
Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and
transparent environment.
Ability to mentor team members and transfer knowledge to others
Must be technically and functionally oriented (good problem solving and troubleshooting skills),
excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-
tasking skills, quality oriented, flexible, and committed to successful on-time completion oftasks.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with
performance of assigned work is essential. Basic problem-solving skills associated with software
applications used is expected. Software usage relevant to job duties will be evaluated.
Software applications:
Microsoft Dynamics
Safety Responsibility:
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and
the public from injury or harm. Promote safety awareness and follow safety procedures and policies.
Take an active part in reporting unsafe conditions and any hazards within the workplace to their
Supervisor, Manager and/or the Safety Department.
Qualifications:
Training and/or Education:
BS in Computer Science, Management Information Systems, Information Systems or Related
Technical Field
Required Experience:
4+ combined years experience as Microsoft Dynamics System Administrator on AX 2012
and D365
3+ years of proven expertise in system auditing
3+ years experience with set-up and managing integrations with Microsoft s Recurring
Integration Scheduler
3+ years experience with printer configuration D365
3+ years of proven expertise in user authentication, user authorization and data security
2+ years proven knowledge and experience with user roles and Security in AX / D365
3+ years of proven expertise customizing Microsoft Dynamics. Including 1+ years of
development experience on AX 2012 and/or D365 with Microsoft Visual Studio.
3+ years creation and maintenance of various AIF Services for Microsoft Dynamics
Integration with minimum 2 year on AX 2012 and/or D365.
3+ years proven experience creating and updating custom reports in utilizing the following
reporting tools: Management Reporter, BI Cubes, SQL Server Report Builder, other
available tools.
3+ years of experience with Microsoft Dynamics Workflow.
2+ years proven experience creating and modifying forms with SSRS.
4+ Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing
user reports, and testing/validating source system data.
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2+ years of technical experience with .NET C#, X++ or other programming language
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