146 results (4 new)
146 results (4 new)
About the Role
The Operations Manager is responsible for the day-to-day governance, performance management, and operational excellence of a regional portfolio of data center deployment sites within Meta's backbone and optical network infrastructure. This role ensures Service Level Agreement (SLA) compliance, drives workforce accountability through L3 Site Leads, and serves as the frontline escalation point for operational issues across assigned sites. This is a management and governance role the OM does not perform project management or direct execution work. The OM ensures their sites are staffed, performing, and meeting commitments.
Responsibilities
SLA Accountability & Performance
People Management & Development
Escalation & Prioritization
Workforce & Staffing Governance
Operational Governance
Safety
Qualifications
Required
Preferred
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.
To learn how we can supercharge progress for you, visit hcltech.com.
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