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Oracle Customer Experience (CX) Solution Architect

Maven Companies

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Customer Experience
Oracle CX
Oracle
Customer Engagement
Management Consulting
Presales

Summary

Note – Lead to Cash Module Architecture experience is mandatory

Oracle CX Solution Architect Role Summary

Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementations
Drive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutions
Act as business advisor, presales leader, and solution architect for CX transformation initiatives

Responsibilities

Solution Architecture & Business Consulting

Define end-to-end CX solution blueprint aligned to business objectives, customer journeys, and industry best practices
Design Lead-to-Cash and Service (Request-to-Resolution) business processes and transformation roadmaps
Drive fit-gap analysis and recommend optimal functional solution leveraging Oracle CX capabilities
Prepare and present Solution Design Documents (SDD), business flows, and future-state architecture

Customer Engagement & Consulting

Lead customer workshops, discovery sessions, and executive discussions
Understand business challenges and translate them into CX transformation opportunities
Engage with business stakeholders to align CX solutions with strategic business goals
Act as trusted advisor throughout the transformation lifecycle

Presales & Solutioning

Lead solutioning for RFPs, proposals, and client pursuits
Create compelling solution narratives, value propositions, and transformation roadmaps
Deliver demos, POCs, and solution walkthroughs tailored to customer scenarios
Support estimation, sizing, and commercial discussions for CX engagements

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10196450
Position Id: 9049681
Posted 9 hours ago

Fitment

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Shubham Singh

Recruiter @ Maven Companies

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Similar Jobs

Oracle CX Functional Solution Architect

Remote

•

Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

Easy Apply

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Oracle CX - Oracle CX / CRM - CX Solution Architect(Functional)

Remote

•

Today

Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and solution architect for CX transformation initiatives Key Responsibilities Solution Arc

Easy Apply

Third Party, Contract

Depends on Experience

Oracle CX / CRM - CX Solution Architect(Functional)

Remote

•

Today

Title: Oracle CX / CRM - CX Solution Architect(Functional) Location: Remote but 25% travel is involved based on client request Duration: Longterm Note Lead to Cash Module Architecture experience is mandatory Oracle CX Solution Architect Role Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, a

Easy Apply

Contract, Third Party

Depends on Experience

Oracle CX Solution Architect

Remote

•

10d ago

JOB DESCRIPTION: We are seeking an experienced Oracle CX Solution Architect to lead end-to-end Oracle CX Cloud solution design and business transformation initiatives. The ideal candidate will have 10+ years of IT experience, including 6+ years with Oracle CX Cloud, and expertise across Sales, Service, CPQ, Subscription, Marketing, and Field Service. You will work closely with business stakeholders to define CX strategies, lead discovery workshops, perform fit-gap analysis, design solution bluep

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Customer Experience
Oracle CX
Oracle
Customer Engagement
Management Consulting
Presales

Summary

Note – Lead to Cash Module Architecture experience is mandatory

Oracle CX Solution Architect Role Summary

Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementations
Drive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutions
Act as business advisor, presales leader, and solution architect for CX transformation initiatives

Responsibilities

Solution Architecture & Business Consulting

Define end-to-end CX solution blueprint aligned to business objectives, customer journeys, and industry best practices
Design Lead-to-Cash and Service (Request-to-Resolution) business processes and transformation roadmaps
Drive fit-gap analysis and recommend optimal functional solution leveraging Oracle CX capabilities
Prepare and present Solution Design Documents (SDD), business flows, and future-state architecture

Customer Engagement & Consulting

Lead customer workshops, discovery sessions, and executive discussions
Understand business challenges and translate them into CX transformation opportunities
Engage with business stakeholders to align CX solutions with strategic business goals
Act as trusted advisor throughout the transformation lifecycle

Presales & Solutioning

Lead solutioning for RFPs, proposals, and client pursuits
Create compelling solution narratives, value propositions, and transformation roadmaps
Deliver demos, POCs, and solution walkthroughs tailored to customer scenarios
Support estimation, sizing, and commercial discussions for CX engagements

Dice Id: 10196450
Position Id: 9049681
Posted 9 hours ago

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Contact the job poster

Shubham Singh

Recruiter @ Maven Companies

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Oracle CX Functional Solution Architect

Remote

•

Today

Easy Apply

Contract

Depends on Experience

Oracle CX - Oracle CX / CRM - CX Solution Architect(Functional)

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•

Today

Easy Apply

Third Party, Contract

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Oracle CX / CRM - CX Solution Architect(Functional)

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Easy Apply

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Oracle CX Solution Architect

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10d ago

Easy Apply

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Depends on Experience