P&C Licensed Customer Service Representative

Job Title :Customer Service Representative Location : Remote Working days : Monday to Friday. Overview Job Overview_ The CSR role is part of the Contact Centre team and handles customer inquiries across various communication channels, including phone, email, fax, chat, and SMS. The primary goal is to deliver high-quality customer service, ensuring positive member experiences while upholding professionalism and client expectations. Key Responsibilities: Achieve Targets: Meet attendance, schedule