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Product Owner - Healthcare Conversational AI / Voice Bots

Talent Groups

Remote • Today

Easy Apply

Contract

Depends on Experience

Product Owner Healthcare Conversational AI Voice Bots

Lorven Technologies, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

IT Product Owner - AI & Healthcare Regulatory Compliance - Remote - (JK)

Central Business Solutions

Remote • 5d ago

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Contract

Depends on Experience

Technical Product Owner @ Remote

FutureTech Consultants LLC

Remote • Yesterday

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Contract

$50 - $60

Product Owner - Healthcare, PBM

Kollasoft Inc.

Hybrid in Plano, Texas • 23d ago

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Contract

Depends on Experience

Product Owner

Mash IT Solutions LLC

Hybrid in Plano, Texas • Today

Easy Apply

Contract, Third Party

AI Product Owner

Maxonic, Inc.

San Francisco, California • Today

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Full-time

166000 - 228000

AI Product Owner / Product Manager

Innova Solutions, Inc

New York, New York • Today

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Contract

Depends on Experience

Product Owner (Mainframe, Financial, AI) - 10+ yrs - OH Onsite

Systems Management Group, Inc

Columbus, Ohio • Today

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Contract, Third Party

Depends on Experience

Product Owner

IKCON TECHNOLOGIES Inc.

New York, New York • 8d ago

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Full-time

Product Owner

Connexions Data Inc

Hybrid in Jersey City, New Jersey • 23d ago

Easy Apply

Full-time

Up to $120,000

Product Owner

Prudent Technologies and Consulting

Hybrid in Wilmington, Delaware • Today

Easy Apply

Full-time

Depends on Experience

Agentic AI Solution Architect - Santa Clara, CA - Fulltime

Arrowminds inc

Hybrid in Santa Clara, California • 15d ago

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Full-time

Depends on Experience

Sr. Product Owner || Whippany NJ/Wilmington, DE

Techridge, Inc.

Hybrid in Wilmington, Delaware • Yesterday

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Contract

$30 - $60

AI Product Owner

Techridge, Inc.

Hybrid in Wilmington, Delaware • Today

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Contract

Depends on Experience

Product Owner of AI Internal Systems, Artificial Intelligence (AI) Required, Work From Home - M

Next Step Systems

Remote • Today

Easy Apply

Full-time

$130,000 - $175,000

Clinical Product Owner With FHIR, HL7, CCDA, and EHR Exp.

Magicforce

Irving, Texas • 2d ago

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Contract

Depends on Experience

Product Owner

DATAMAXIS, Inc

Hybrid in Okemos, Michigan • 3d ago

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Contract, Third Party

$65 - $75

W2 ONLY -Product owner

cloudingest inc

Morristown, New Jersey • Today

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Contract

Product Owner

Spar Information Systems

Atlanta, Georgia • Today

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Third Party, Contract

Product Owner

NTT DATA Americas, Inc

Hybrid in Oaks, Pennsylvania • 16d ago

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Contract, Third Party

Depends on Experience

Product Owner

Keypixel Software Solutions

Hybrid in Irving, Texas • Yesterday

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Contract, Third Party

Depends on Experience

Clinical Product Owner - Hybrid Irving, TX

People Force Consulting Inc

Irving, Texas • Today

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Third Party, Contract

Product Owner

Spar Information Systems

Remote • Today

Easy Apply

Contract, Third Party

Product Owner

Innova Solutions, Inc

New York, New York • 7d ago

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Contract

Depends on Experience

Gen AI Product Owner

Innova Solutions, Inc

Hybrid in New York, New York • 6d ago

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Contract

Depends on Experience

Healthcare AI Agent Engineer (Agentic AI) - No C2C!!

Palni Inc

Remote • Today

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Contract

Depends on Experience

Sr. Manager Technical Product Owner - AI Products

TIAA

Hybrid in Frisco, Texas • Today

Full-time

USD 146,000.00 - 207,000.00 per year

Sr. Manager Technical Product Owner - AI Products

TIAA

Hybrid in Charlotte, North Carolina • Today

Full-time

USD 146,000.00 - 207,000.00 per year

Business Consultant - AI/ML Engineer

NTT DATA Americas, Inc

Hybrid in Sandy Springs, Georgia • 9d ago

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Third Party, Contract

$60 - $70

Job Details

Skills

Product Owner
Product Manager
Healthcare Payer
Facets
Genesys
Medicaid
Health Care
Medicare
Artificial Intelligence
Claims
Eligibility
Benefits
enrollment
Interactive Voice Response
Requirements Management
AI
Voice Bots

Summary

Job Description:

Role Summary

Seeking a Product Owner to lead the design and implementation of AI-powered voice bots supporting provider and member calls. The role acts as the bridge between Contact Center Operations, Business SMEs, and Bot Development teams, translating healthcare workflows into voice bot requirements and conversational experiences.

Key Responsibilities

Define and manage the product backlog for voice bot solutions.
Gather requirements and write user stories, business rules, decision trees, and acceptance criteria.

Design call flows and conversational journeys for:

Claims & Claims Status
Eligibility & Benefits
Prior Authorization
Utilization Management (UM)
Care Management (CM)
Provider Services

Define bot intents, utterances, routing logic, containment strategies, and agent handoff scenarios.
Partner with Contact Center, Operations, Product, and Engineering teams to deliver automation solutions.
Support testing, UAT, deployment, and ongoing optimization of voice bots.

Required Qualifications

Experience: 10-12+ Years

Domain: Healthcare Payer | Contact Center | AI/Voice Bots

Strong Healthcare Payer experience with deep understanding of:

Claims Processing & Adjudication
Eligibility & Enrollment
Benefits Administration
UM & CM
Provider and Member Services

Experience as a Product Owner, Product Manager, or Lead Business Analyst.
Experience defining requirements for IVR, Conversational AI, Voice Bots, or Contact Center automation.
Strong Agile, requirements management, and stakeholder management skills.
Ability to translate complex healthcare processes into automated conversational workflows.

Preferred

Experience with Genesys, NICE, Amazon Connect, Five9, or similar platforms.
Knowledge of AI/NLP technologies.
Experience with Facets, QNXT, Health Rules, Guiding Care, or other payer platforms.
Understanding of HIPAA, Medicare, and Medicaid regulations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099677
Position Id: 9075770
Posted 2 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Anuradha Karod

Recruiter @ Talent Groups

View Profile

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Remote

•

Today

Position: Product Owner Healthcare Conversational AI / Voice Bots Location: Remote Job Description: Required Qualifications Bachelor's degree or Masters Degree in Computer science, or a related field, with minimum 10+ years of experience. Strong Healthcare Payer experience with deep understanding of: Claims Processing & Adjudication Eligibility & Enrollment Benefits Administration UM & CM Provider and Member Services Experience as a Product Owner, Product Manager, or Lead Business A

Easy Apply

Third Party, Contract

Depends on Experience

AI Contact Center & Virtual Agent Engineer

Remote

•

Today

What We Need Corpay is currently looking to hire an AI Contact Center & Virtual Agent Engineer. In this role, the AI Contact Center & Virtual Agent Engineer will be specializing in next-generation customer engagement platforms. This role is responsible for designing, architecting, implementing, and supporting AI-powered contact center ecosystems, including intelligent virtual agents (IVAs), conversational AI platforms (AI Agents), and omnichannel customer engagement solutions. The engineer wil

Full-time

USD 150,000.00 - 170,000.00 per year

Product Owner – Healthcare PDM / PLM / Capitation

Remote

•

16d ago

Product Owner Healthcare PDM / PLM / Capitation Location: Remote USA Job Type: Contract W2 Experience: 5+ Years Domain: Healthcare Payer / Health Plan / Managed Care Job Summary Seeking an experienced Product Owner with strong expertise in Provider Data Management (PDM), Provider Lifecycle Management (PLM), and Healthcare Capitation to lead Agile product initiatives. Key Responsibilities Own and prioritize product backlogs for PDM, PLM, and Healthcare Capitation.Define Epics, User Stories, Acc

Easy Apply

Contract

Depends on Experience

IT Product Owner - AI & Healthcare Regulatory Compliance - Remote - (JK)

Remote

•

5d ago

Position SummaryWe are seeking a skilled IT Product Owner with deep knowledge of AI technologies, AI agents, data analytics, and healthcare regulatory compliance. This role requires a strategic thinker who can envision and articulate the future of AI applications in regulatory compliance within large healthcare organizations. The ideal candidate will serve as the critical link between technical teams, business stakeholders, and compliance requirements while driving innovation in AI-powered solut

Easy Apply

Contract

Depends on Experience