Role: Product Owner
Location: Remote
Duration: 6+ Months
Job description:
Job Summary
Seeking an experienced Product Owner with hands-on experience in the health account, specifically supporting Sydney Member Application/Member Portal initiatives. The candidate will be responsible for defining product vision, managing the product backlog, collaborating with business stakeholders, and driving Agile delivery of member-facing healthcare digital solutions.
Key Responsibilities
Own and manage the product roadmap, vision, and backlog for Member Application initiatives.
Collaborate with business stakeholders, SMEs, architects, and delivery teams.
Gather and translate business requirements into user stories and acceptance criteria.
Prioritize features based on business value, member experience, and strategic objectives.
Drive Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
Coordinate with onshore Sydney stakeholders and offshore development teams.
Ensure product releases align with healthcare business priorities and compliance requirements.
Monitor product KPIs, adoption metrics, and member experience outcomes.
Required Skills
Strong Product Owner/Product Management experience in Agile/Scrum environments.
Experience managing product backlogs, user stories, and release planning.
Hands-on experience with Health projects and member-facing applications.
Strong understanding of Member Enrollment, Eligibility, Benefits, Claims, and Digital Member Journey.
Experience working with Sydney/Australian business stakeholders.
Expertise with Jira, Confluence, Azure DevOps, or similar Agile tools.
Excellent stakeholder management and communication skills.
Preferred Skills
Healthcare Insurance domain expertise.
Experience with Member Portal modernization and digital transformation initiatives.
Knowledge of APIs, integrations, and cloud-based healthcare platforms.
Exposure to Healthcare CRM and Customer Experience solutions.
Qualifications
Bachelor's degree in Business, Healthcare, Technology, or related field.
CSPO, SAFe Product Owner/Product Manager, or equivalent certification preferred.
Proven track record of successfully delivering healthcare products in Agile environments.
Nice to Have
Experience supporting Elevance Sydney Member Application programs.
Strong understanding of member engagement, self-service portals, and healthcare digital platforms.
Experience managing offshore-onshore delivery models and cross-functional teams
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