SENIOR SYSTEMS ADMINISTRATOR
Job No: 544667
Work Type: Full-time
Location: REMOTE OPTIONS, PHOENIX
Categories: Information Technology/Services
ARIZONA GOVERNOR'S OFFICE
GOVERNOR'S OFFICE OF STRATEGIC PLANNING & BUDGETING
GRANTS & FEDERAL RESOURCES
SENIOR SYSTEMS ADMINISTRATOR
This position is currently grant funded with a salary range of $88,000-$96,000, dependent on experience.
A wide salary range is posted for this position and any job offer is based upon a salary analysis which considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Job Location:
1700 West Washington Street
Phoenix, Arizona 85007
Posting Details:
Annual Salary Range: $88,000 - $96,000
This position will close on Friday November 6, 2026
Job Summary:
The Governor's Office of Strategic Planning and Budgeting (OSPB) is seeking a highly motivated, public-service-minded individual to serve on the Grants and Federal Resources Team (GFRT). This team supports prudent fiscal stewardship of federal and state dollars to advance equitable outcomes for Arizona citizens.
As the Senior Systems Administrator for the statewide SaaS grants platform, this position oversees platform configuration, release validation, data synchronization, cross-platform integrations, and multi-agency technical coordination.
Working in close collaboration with the platform vendor, state IT and finance teams, and agency leaders, you will maintain a secure, resilient, and audit-ready enterprise environment.
Job Duties:
Key job responsibilities will include:
Security & Audit Readiness: Partner with Cybersecurity, Privacy, and Records Management teams to ensure configurations comply with statewide IT policies, data-retention schedules, and accessibility standards. Participate in security assessments and disaster-recovery validation
Vendor Management: Serve as the technical liaison to the SaaS software vendor in managing vendor ticket escalations,SLA tracking, enhancement requests, defect resolution, and product roadmap alignment Serve as the lead technical owner and administrator for the statewide SaaS grants platform, operating as the primary escalation point for advanced technical issues beyond the vendor's support escalation framework
Troubleshooting: Monitor system interfaces, transactions, API queues and error handling. Partner with integration teams to resolve synchronization discrepancies, failed transactions, duplicate records, and data exception
Access Management: Administer organizational hierarchies, program permissions, and security roles adhering to least-privilege and segregation-of-duties principles
Identity Integration: Support Single Sign-On (SSO) integration with the State's identity provider. Coordinate automated provisioning/deprovisioning, Multi-Factor Authentication (MFA), and account lifecycle processes
Data Governance: Work with integration team to support data migration, legacy-data cleanup, and post-conversion reconciliation between the grants platform and accounting systems
System Configuration: Administer, configure, and maintain the platform. Support agency configurations, funding opportunities, application forms, scoring models, workflows, approval routes, and reporting requirements while preserving statewide governance standards
Release & Change Management: Evaluate vendor release notes, assess impacts, coordinate testing System Integration Testing (SIT) and User Acceptance Testing (UAT), and manage production releases. Maintain a documented, tested, and approved configuration baseline
Standardization: Support agency configuration across the entire grant lifecycle configurations while maintaining reusable templates, naming conventions, and version controls
Integration Support: Serve as the primary technical liaison between the platform vendor and the State's departments. Coordinate and validate interfaces connecting the grants platform to state ERP/financial systems (e.g., AZ360), enterprise identity providers, and document repositories via REST APIs, SFTP, webhooks, and scheduled batch jobs
Incident Management & Runbooks: Direct triage and vendor escalation for integration outages, perform root-cause analyses, maintain technical runbooks, and track service-level performance metrics
Reporting: Build, maintain, and troubleshoot standard and scheduled reports, dashboards, and data extracts to support agency, executive, and state/federal reporting requirements
Knowledge, Skills & Abilities (KSAs):
Knowledge, Skills, & Abilities
Platform & Workflow Configuration: Demonstrated experience in SaaS administration, including complex workflow/business-rule configuration, reporting, and working within a shared-responsibility cloud model
Technical Stack:
Identity & Access Management (IAM): (Microsoft Entra ID / Active Directory, Okta)
Relational database querying: SQL queries, data validation,exceptions analysis
Data transfer protocols: SFTP, scheduled batch files, managed file transfers
Collaboration & Service Tools: Microsoft 365, advanced Excel
REST APIs & Webhooks, API testing tools
Authentication & Provisioning protocols
Integrations: Hands-on experience supporting and troubleshooting system integrations using APIs, SFTP, scheduled jobs, webhooks, and middleware
Technical Acumen: Deep understanding of SaaS cloud architecture, data governance, and strict access controls (least privilege). Highly skilled in diagnosing configuration, integration, and data synchronization issues
Cross-Functional Collaboration: Ability to work collaboratively across security, technical engineers, business teams such as finance, agency, and vendor teams
Financial/ERP Integrations: Hands-on experience integrating SaaS platforms with enterprise financial systems (e.g., AZ360, Workday, SAP, Oracle, Microsoft Dynamics 365)
Advanced Technical Skills: Practical experience with API troubleshooting and modern auth/provisioning protocols (OAuth 2.0, SAML, OpenID Connect) and automated account provisioning SCIM
Public Sector & Domain Knowledge: Understanding of public-sector fiscal operations, subrecipient monitoring, and compliance/audit requirements
Data & Business Intelligence: Familiarity with complex data migrations, data validation rules, and BI/reporting tools (Power BI, Tableau, SSRS)
Documentation: Exceptional skill in preparing clear user-friendly technical documentation, runbooks, operational checklists, user guides, and executive summaries
Execution in High-Pressure Environments: Strong problem-solving and stakeholder-management skills, with the ability to manage competing priorities, communicate risks clearly, and maintain platform stability during critical, deadline-driven business cycles
Statewide/Grants Experience: Prior experience administering a statewide or multi-agency SaaS platform
Certifications: ITIL Foundation or relevant cloud/systems administration certifications
Selective Preference(s):
Experience
A Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field with 5 years of experience administering enterprise SaaS, ERP, CRM, or grants/case-management platforms; or an equivalent combination of directly related education and professional experience
Pre-Employment Requirements:
Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
Benefits:
The State of Arizona offers a comprehensive benefits package to include:
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Life insurance and long-term disability insurance
Vacation plus 10 paid holidays per year
Health and dental insurance
Retirement plan
Sick leave
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS)
Note that enrollment eligibility will become effective after 27 weeks of employment
Contact Us:
If you have any questions please feel free to contact Ariel Gonzalez at for assistance
Advertised: 27 Oct 2026 US Mountain Standard Time
Applications close: 06 Nov 2026 US Mountain Standard Time
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTX1d39bc
- Position Id: e7b6f69c409fad7b1453c2db523beb6c
- Posted 4 hours ago
