Job Title: Salesforce Developer (Mid - Senior)-- Health Cloud
Location: Tysons Corner, VA (Remote)
Duration: Fulltime
Summary:
The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.
Key Responsibilities:
Salesforce Development & Configuration
- Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows.
- Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences.
- Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows.
- Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements.
- Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.
Integrations & Data Management
- Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems.
- Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns.
- Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.
Testing, Deployment & Governance
- Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables.
- Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes.
- Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies.
Collaboration & Stakeholder Engagement
- Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions.
- Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals.
- Provide technical input during design workshops, sprint planning, and release reviews.
AI & Emerging Technologies
- Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services.
- Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation.
Required Experience, Skills, and Education
- Bachelor's degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)
- 6+ years of Salesforce development experience, preferably in healthcare or enterprise environments
- Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud
- Hands-on development and configuration experience with:
- Apex classes/triggers
- Lightning Web Components (LWCs)
- Flow and automation tools
- Agentforce
- Data Cloud integrations
- Experience building Experience Cloud portals for patients, providers, or partner ecosystems
- Proficiency in designing API-based integrations with AWS services and external systems
- Exposure to implementing generative and agentic AI capabilities in Salesforce solutions
- Salesforce certifications required (e.g., Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist)
- Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins
Required Experience, Skills, and Education
- Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange
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