Detailed Job Description:
Minimum Qualifications
You have achieved a Bachelors in Computer Science or Engineering or the equivalent in work experience
You have 2-3 years of customer support experience
You have excellent written and verbal communication skills.
You have strong people skills, the ability to collaborate effectively with customers and other internal teams is one of your strengths.
You have experience with Linux UNIX command line tools environment Perl andor bash shell scripting.
You have intermediate to advanced knowledge of TCPIP networking, network protocol and packet analysis.
Youre familiar with Snort or other intrusion detection system
You have some level of experience in the following list and in-depth expertise in at least one area:
Cisco Adaptive Security Appliance (ASA) Firewalls
Cisco Next Gen Firepower IPS (NGIPS)
Cisco Next Gen Firepower Firewall (NGFW)
Cisco Firepower Threat Defense (FTD)
Cisco FireAmp (Advanced Malware protection)
Cisco Firepower Management Center (FMC)
Cisco Security Manager (CSM)
Cisco Identity Services Engine (ISE)
Cisco Secure Integrated Software (IOS Firewalls),
SSL (Security Sockets Layer) and SSH (Secure Shell)
VPN and IPSEC protocols
Desired Skills
Experience with MySql or another SQL database
Experience with Active Directory or other LDAP implementations
Experience with Snort Python Virtualization (Vmware, Azure, AWS etc, Docker,GIT) Wireshark Linux Windows
Automation of monitoring for security, using tools like Prometheus, Splunk, DataDog, etc.
Cybersecurity-related certification(s), including CCSP, CISSP, CISM, CEH, etc.
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