Join Our Team
Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.
Title: Junior Systems Administrator (On-site)
Location: Pompano Beach, FL || Duration: Long-Term
Required Skills and Experience
* Minimum of 3 years of IT work experience in a technical support, help desk, or junior systems administration role.
* Familiarity with ticketing systems, documentation practices, and basic networking is preferred.
* Active Directory User and Group Management
* Basic understanding of Group Policy
* Excellent communication skills
* Exposure to monitoring tools
* Basic Knowledge of PowerShell
* Interest in learning cloud platforms
* Create, use, maintain documentation and SOP
* Backup and Recovery
* Self-motivated and eager to learn
* Understanding of basic networking concepts
Primary Responsibilities
* Participate in team projects, meetings, and assignments to support infrastructure initiatives.
* Support the configuration and administration of virtual servers in VMware and/or Hyper-V environments.
* Assist with patching and system updates to reduce vulnerabilities and maintain system health.
* Maintain and verify backup systems; participate in disaster recovery testing and documentation.
* Support user and group management using Active Directory and Group Policy.
* Help configure and maintain core services such as DNS, DHCP, DFS, and Certificates.
* Perform basic network troubleshooting, including diagnosing connectivity issues, identifying misconfigurations, verifying switch and port status, and assisting with network equipment documentation.
* Assist with monitoring network and system health using departmental tools.
* Support the setup and deployment of infrastructure equipment such as switches, access points, and cabling under supervision.
* Document technical procedures, system configurations, and troubleshooting steps as directed.
* Read, understand, and enforce departmental procedures and policies.
* Ensure accurate incident tracking and asset management through service desk ticketing and inventory systems.
* Travel to remote locations to assist with equipment deployment and provide support as needed.
* Participate in after-hours work and on-call rotation as assigned.
* The Jr. Systems Administrator supports daily operations and maintenance of server, storage, and basic network systems.
* This role assists with troubleshooting connectivity issues, monitoring network health, and supporting core network services such as DNS and DHCP.
* The Jr. Systems Administrator participates in the administration of virtualized environments (VMware/Hyper-V), helps maintain backup and recovery systems, applies system patches, and contributes to documentation efforts that enhance infrastructure reliability.
* Candidates are expected to have foundational networking knowledge gained through professional experience, home labs, or educational programs.
* Occasional travel may be required to support infrastructure needs across multiple sites
* Perform other duties as assigned.
* Ability to lift up to 50 pounds.
* Report to work in the office 5 days a week.
Education
* Bachelors Degree or Technical Institute Degree/Certificate in Information Systems or related fields or equivalent work experience.
Certification
* CompTIA A+ (Preferred)
* CompTIA Network+ (Preferred)
* CompTIA Security+ (Preferred)
* Azure Fundamentals (Preferred)
If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!
Why Kyra?
Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.
Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.
Background & References
Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.
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