Job Title: Systems Engineer - Monitoring & Operations
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
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The Opportunity:The Systems Engineer will monitor system health, analyze logs and alerts, investigate anomalies, take corrective actions, coordinate incident response activities, and drive continuous improvements to operational processes. The ideal candidate possesses strong troubleshooting skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Infrastructure Monitoring & Operations
- Monitor enterprise systems, applications, servers, databases, cloud services, and network infrastructure using approved monitoring platforms.
- Review system dashboards, alerts, and performance metrics to identify potential issues before they impact operations.
- Ensure system availability, reliability, and operational readiness across all supported environments.
- Perform daily operational checks and health assessments of critical infrastructure.
- Log Analysis & Event Management
- Review and analyze system, application, security, and network logs to identify trends, anomalies, and potential issues.
- Investigate alerts generated by monitoring and logging tools.
- Correlate events from multiple systems to determine root causes and operational impacts.
- Escalate issues according to established incident management procedures.
- Incident Response & Troubleshooting
- Serve as a first responder for infrastructure and application-related incidents.
- Diagnose and resolve operational issues affecting system performance, availability, or security.
- Execute documented remediation procedures and recovery actions.
- Coordinate with engineering, cybersecurity, networking, and application teams during incident response activities.
- Support major incident management efforts and provide timely status updates.
- System Health & Performance Management
- Monitor capacity, performance, and utilization of infrastructure components.
- Identify degradation trends and recommend corrective actions.
- Perform routine maintenance activities and system validations.
- Support patching, upgrades, and system lifecycle activities.
- Recommend improvements to increase reliability and operational efficiency.
- Automation & Continuous Improvement
- Develop and maintain operational runbooks and standard operating procedures.
- Identify opportunities to automate repetitive monitoring and operational tasks.
- Assist in implementing monitoring improvements, dashboards, and alert optimization.
- Participate in root cause analysis and corrective action planning.
- Documentation & Reporting
- Maintain accurate operational documentation and system inventories.
- Document incidents, troubleshooting activities, and resolution steps.
- Generate system health, availability, and performance reports.
- Track recurring issues and recommend long-term solutions.
Qualifications:Required:
- Bachelor's degree in Information Technology, Computer Science, Systems Engineering, Cybersecurity, or a related field.
- Equivalent combination of education and experience may be considered.
- 3+ years of experience supporting enterprise systems, infrastructure, or network operations.
- Experience monitoring production environments and responding to operational incidents.
- Experience reviewing logs and troubleshooting infrastructure-related issues.
- Knowledge of Windows and Linux operating systems.
- Experience with monitoring and observability platforms such as:
- Splunk
- SolarWinds
- Datadog
- Dynatrace
- Azure Monitor
- Nagios
- Grafana
- Prometheus
- Experience with log aggregation and analysis tools.
- Understanding of networking fundamentals including DNS, TCP/IP, routing, and firewalls.
- Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
- Knowledge of ITIL concepts including Incident, Problem, and Change Management.
- Basic scripting experience using PowerShell, Python, or Bash.
What You Can Expect: A culture of integrity.At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$63,300-$129,700
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
