Position: Analytics Automation & AI (AAA)
Location: Remote
Duration: 6+ months
Job Description:
The Client is seeking a highly specialized, technically grounded, and business-focused Manager of Analytics Automation & AI (AAA) to spearhead our next-generation operational intelligence and systemic evolution initiatives. This role requires a distinct, hybrid professional paradigm-blending deep, enterprise-grade Robotic Process Automation (RPA) design patterns with modern Cloud AI ecosystems, Salesforce omni-channel structures, and formal financial service architecture.
You will not simply document parameters; you will serve as the chief architecture liaison and strategist who scales intelligent agent boundaries across core banking grids, CRM engines, and multi-tenant cloud platforms. If you hold deep expertise across PSM frameworks, legacy modernization, and high-velocity analytics engineering, this position offers an impactful playground to transform complex operational frameworks.
The Archetype We Are Searching For:
Unlike standard Business Analyst or Developer roles, this position demands a rare combination of three distinct pillars:
Deep Core Automation (UiPath/Blue Prism): Possessing the systems-level design intuition to compile exact Solution Design Documents (SDD) and Process Description Documents (PDD) with extreme algorithmic hygiene.
Enterprise Cloud AI & CRM Integration: Practical orchestration experience binding Google Cloud AI Agents directly into Salesforce Marketing, Service, and Social Listening clouds to build high- context, self-healing automated solutions.
Highly Analytical Engineering Foundation: Advanced SQL optimization capability capable of realizing significant runtime infrastructure gains (55%+ metrics), coupled with Tableau data communication frameworks and formal Scrum Master (PSM I) governance.
Key Responsibilities:
Intelligent AI Automation Strategy: Architect, execute, and scale an enterprise end-to-end RPA roadmap. Mature targeted automation concepts into fully scaled agentic workflows by leveraging Google Cloud AI Agents integrated with core delivery models.
Salesforce & Omni-Channel Orchestration: Lead complex integration ecosystems combining Salesforce Service Cloud, Marketing Cloud, and Social Listening platforms to achieve unified consumer operational flows.
Advanced Requirements Management & Design: Author robust, bulletproof Business, Technical, and Product Requirement Documents (BRD, FRD, PDD, SDD). Bridge gaps between senior executive management, core architects, and quality engineering teams by translating large-scale strategic epics into micro-executable Agile user stories.
Architectural Risk Mitigation: Perform deep data lineage analysis, structural validation, and risk mitigation across complex system interfaces to prevent downstream defect propagation during high-velocity deployments.
Agile & Scrum Governance: Facilitate daily Scrums, user story grooming, and sprint reviews. Standardize tracking frameworks using Jira Agile dashboards, burn-up/burn-down metrics, and centralized SharePoint configurations.
Mentorship & Continuous Engineering: Mentor upcoming technology and analytics professionals. Conduct systematic knowledge-sharing sessions while running infrastructure cost-benefit and performance evaluations to identify ongoing efficiency opportunities.
Technical Competencies & Niche Combinations:
Platform Mastery: Advanced configuration design in enterprise RPA platforms (UiPath and Blue Prism) combined with modern API-driven application landscapes.
AI & Advanced Cloud Analytics: Hands-on structural exposure to Google Cloud AI Agents, Tableau visualization architectures, and extensive data layer manipulation.
Engineering Rigor: Advanced query optimization engineering (SQL query tuning, index balancing) to drive significant performance upgrades across relational backends.
Testing & Integrity: Firm understanding of structural defect management workflows, automated testing frameworks, and formal validation testing protocols (ISTQB criteria).
Qualifications & Requirements:
Basic Qualifications:
Experience: Minimum of 10 years of direct experience executing Business Analysis, System Integration, and Product Customization for enterprise IT architectures.
Domain Expertise: 5+ years of deep domain experience designing and maintaining end-to-end RPA platform solutions and multi-cloud CRM (Salesforce) integrations.
Methodology & Alignment: Proven mastery across diverse SDLC paradigms (Agile, Scrum, and Waterfall frameworks) utilizing Jira to maintain complete pipeline transparency.
Preferred Qualifications & Certifications:
Certifications: Professional Scrum Master I (PSM I), ISTQB Foundation Level, and specialized accreditations in Tableau Data Visualization / Cloud AI engineering.
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