Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job OverviewResponsibilities
Project Tracking & Velocity- Update and maintain real-time project schedules, task lists, milestone trackers, and action item logs across multiple security workstreams using designated project management software (e.g., Asana).
- Track cross-functional project dependencies, monitor progress timelines, and maintain team RAID logs (Risks, Assumptions, Issues, Dependencies) to proactively flag at-risk milestones to the Project Manager.
- Update project dashboards and reporting tools with current operational data, leveraging project management software and basic data visualization tools to provide ongoing visibility into pipeline health.
- Monitor outstanding project deliverables and follow up with tactical stakeholders to ensure project tasks are completed within agreed-upon timelines.
Meeting Coordination & Administration- Coordinate schedules and logistics for project meetings, working group sessions, and project milestone reviews under the direction of team leadership.
- Prepare detailed meeting agendas, capture clear meeting minutes, and document critical action items (AIs) and decision logs for timely distribution to project stakeholders.
- Provide administrative support for the team's centralized intake pipeline, assisting with the initial organization of incoming project requests.
Documentation Governance & Audit Readiness- Maintain project documentation, change records, and deviation reports in organized, controlled, and easily accessible enterprise repositories (e.g., Google Workspace, team portals).
- Ensure ongoing project artifacts, meeting minutes, and compliance deliverables are continuously validated, complete, and structured to satisfy internal and external regulatory audit requirements.
- Assist in collecting, compiling, and organizing raw project metrics and performance data to support the preparation of Monthly Readouts and Quarterly Business Reviews (QBRs).
- Provide formatting and compilation support for project briefings, slide decks, and status reports to ensure alignment with organizational standards and branding parameters.
Minimum Qualifications- 3-5 years of professional experience in project coordination or administrative project support roles, preferably within corporate security, operations, or highly matrixed technology environments.
- Demonstrated proficiency with enterprise project management tracking systems (e.g., Asana, Smartsheet, Jira) and collaboration suites (e.g., Google Workspace, MS Office).
- Proven track record of successfully maintaining complex project schedules, logging task updates, and tracking cross-functional project dependencies to preserve milestone velocity.
- Strong experience orchestrating meeting logistics, developing structured agendas, and rapidly capturing high-quality, actionable meeting minutes and RAID log items.
- Capability to organize raw data, track performance metrics, and consistently update status-reporting frameworks or progress dashboards.
- Experience working successfully within a managed service, consulting, or staff augmentation model.
- Associate's or Bachelor's degree in Business Administration, Project Management, or a related field, or equivalent practical experience.
Preferred Qualifications- CAPM (Certified Associate in Project Management) certification or completed academic coursework in formal project management methodologies (Agile, Waterfall).
- Foundational familiarity with corporate security concepts, governance terminology, or compliance workflows.
- Practical exposure to data visualization or dashboard maintenance tools (e.g., Tableau, Power BI, Looker Studio/Google Data Studio).
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CompensationEstimated Pay Range: The estimated pay range for this position is USD $65,000/Yr. - USD $75,000/Yr. This is an exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
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