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Job Details

Skills

End-user Training
Presentations
Communication
Facilitation
E-learning
Learning Management
LMS
Instructional Design
Adult Education
Marketing
Cloud Computing
User Guides
Instructor-led Training
Curriculum
Training
Documentation
Insurance
Higher Education
Salesforce.com
SAP BASIS

Summary

One of the largest higher education institutions in Massachusetts is seeking an experienced Salesforce Marketing Cloud Trainer to lead a comprehensive end-user training initiative. This is a fully remote contract opportunity open to candidates anywhere in the United States, offering $50-75/hour based on experience.

This role is ideal for someone who has successfully built Salesforce Marketing Cloud training programs from the ground up and enjoys helping organizations maximize user adoption. You'll partner with business stakeholders to assess training needs, develop a complete curriculum, create engaging training materials, and deliver instructor-led sessions for users with varying levels of Salesforce experience. Candidates should have a proven track record of delivering successful Marketing Cloud training programs and be able to provide examples or references of previous work.
Required Skills & Experience

5+ years of experience with Salesforce Marketing Cloud
Proven experience building Salesforce Marketing Cloud training curriculum from the ground up
Experience delivering instructor-led training for business users and administrators
Strong understanding of Marketing Cloud features, including Email Studio, Journey Builder, Automation Studio, Contact Builder, and Audience Segmentation
Experience creating user guides, training documentation, videos, and other learning materials
Excellent presentation, communication, and facilitation skills
Ability to tailor training for technical and non-technical audiences
Experience measuring user adoption and training effectiveness

Desired Skills & Experience

Salesforce Marketing Cloud certifications
Experience in higher education or large enterprise environments
Experience developing eLearning or self-paced training content
Familiarity with Salesforce CRM integration and Marketing Cloud Connect
Experience using Learning Management Systems (LMS)
Instructional Design or Adult Learning background

What You Will Be Doing

Design and build a comprehensive Salesforce Marketing Cloud training curriculum
Develop training materials, user guides, exercises, and reference documentation
Deliver virtual instructor-led training sessions for end users
Create role-based learning paths for different user groups
Assess user knowledge and identify skill gaps
Conduct workshops, office hours, and Q&A sessions
Partner with project stakeholders to ensure successful user adoption
Gather feedback and continuously improve training content
Document best practices and establish long-term training resources
Provide examples of previous training programs and referenceable work

Daily Responsibilities

45% Delivering live virtual training sessions and workshops
35% Developing curriculum, training materials, and documentation
20% Collaborating with stakeholders, assessing adoption, and refining content

The Offer

$50-75/hour
Contract
Fully Remote (U.S. Only)

Benefits

Medical, Dental, and Vision Insurance
401(k)
Weekly Pay
Opportunity to support one of Massachusetts' largest higher education institutions on a high-visibility Salesforce initiative

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 882505
Posted 8 hours ago

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