RESPONSIBILITIES:
Kforce has a client in San Diego, CA that is seeking a Fraud and Risk Ops Analyst contractor to join their Security, Risk & Fraud team with a focus on operations. This is a foundational role: you'll serve as first line of defense on fraud/risk triage, drive process and governance improvements, and collaborate across teams to keep operations running smoothly - while building core analytical skills under guidance.
Duties:
Operations & Triage (primary focus):
* Serve as first line of defense on fraud/risk issues - triaging and validating cases, confirming attribution, and escalating more complex cases to L2 analysts
* Recommend actions and process changes to address negative trends identified through data analysis
* Lead or support structured initiatives to improve systems and operational workflows, inspiring adoption of best practices
* Translate business/team requirements into analytical or governance frameworks
* Collaborate with other teams to recommend and coordinate solutions to investigative matters
* Identify roadblocks in day-to-day operations, communicate ambiguities or issues, and proactively seek solutions to keep work moving
* Deliver assigned operational tasks on time, communicating progress transparently and integrating smoothly with the team's ongoing efforts
Analytics Support (secondary):
* Support data pipeline work and dashboarding as needed to inform operational decisions
* Apply SQL and foundational statistical methods to validate data and interpret trends
Customer & Team Impact:
* Build understanding of how operational work affects customers by interpreting feedback, support signals, and usage data
* Actively seek feedback, learn from mistakes, and support peers to build collaboration skills
REQUIREMENTS:
* Bachelor's degree preferred in Business Analytics, Finance, Economics, Statistics, Applied Math, Business Administration, Information Systems, or a related field - or equivalent practical experience (e.g., relevant internship, bootcamp/certificate in data analytics, or demonstrated SQL/analytical proficiency)
* Foundational experience or coursework in fraud/risk operations, process improvement, or security triage
* Strong process and governance instincts - comfortable identifying inefficiencies and proposing fixes
* Comfortable navigating through multiple google sheets
* Exposure to SQL
* Exposure to AOF and ATO investigations
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITWQG2186361
- Posted 1 day ago
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