job summary:
We are seeking a Forward Deployed Engineer to embed directly with enterprise customers and serve as their primary technical point of contact across the full delivery lifecycle. In this role, you will own the relationship as much as the technology - translating business needs into AI solutions, anticipating blockers before they surface, and communicating progress with clarity to both executive sponsors and engineering teams. This is a customer-facing position where technical excellence and outstanding communication are equally essential.
location: Telecommute
job type: Contract
salary: $75 - 84 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
DAY-TO-DAY RESPONSIBILITIES
- Lead stakeholder workshops, ask the right questions proactively, document requirements before the customer thinks to ask, and establish trust from day one.
- Translate business needs into conversation flows, escalation paths, and agent skill boundaries, presenting options clearly to all sponsors and teams.
- Implement GECX agents end-to-end including prompt engineering, RAG pipelines, API integrations, and Google Cloud Platform infrastructure while proactively flagging scope risks.
- Build automated evaluation frameworks, define acceptance criteria with the customer, and communicate quality status transparently to avoid go-live surprises.
- Lead production deployments with clear cutover communications to all stakeholders and brief executive sponsors proactively before they ask.
- Stay embedded through stabilization, surface performance insights, communicate incident status in plain language, and train customer teams to own their GECX agents.
qualifications:
Proven core engineering expertise in Python, REST APIs, JSON, and GitHub.
Extensive experience with AI agent development, agentic coding, prompt engineering, and building frameworks for agent testing.
Strong background within the Google Cloud Platform (Google Cloud Platform) ecosystem, including Vertex AI, Cloud Run, BigQuery, and IAM.
PREFERRED QUALIFICATIONS
Deep knowledge of advanced RAG techniques, including re-ranking, hybrid search, and context optimization.
Track record of successfully taking AI deployments from discovery through production and hypercare end-to-end.
Exceptional communication skills with the ability to translate complex architectures to executives and technical details to developers alike.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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