Position: Healthcare Business Intelligence Analyst/Lead Customer Analytics
Duration: 12 Months of contract with Possible extension or conversion
Location: Troy, MI OR Remote
Schedule: 8am - 4:30pm Mon-Fri
Pay Range: $40/hr to $45/hr on W2 (without Benefits)
ship required
Required Skills:
· Minimum of 2 years leading complex projects (eg. cross-functional work groups)
· Minimum of 5 years of experience in extensive data analytics (in the Health Insurance or Healthcare industry preferably)
· Experience in claims data analytics
· Statistical expertise
· Experience with Power BI (R) and Milliman MedInsight
· Leveraging AI in processes
GENERAL SUMMARY:
· Under minimal supervision, the Lead–Customer Analytics performs project work of a complex nature.
· Project work may include technical analyses or may require facilitation of a large multi-disciplinary group.
· The Lead–Customer Analytics may work individually, as lead consultant of a project team, or in a consulting capacity for projects not directly assigned.
· Performs analyses related to area of technical expertise and may train other staff members in these areas.
· Serves as a technical consultant to other departments, prepares reports and recommendations for management, and coordinates implementation whenever possible.
· The Lead–Customer Analytics may supervise tasks of Consultants, Senior Consultants or Analysts.
· He/she communicates regularly with Senior Management on specific projects.
· Serves as a resource and consultant across the system and sites to design and produce relevant information to inform strategies essential to the success of population health initiatives.
Principle Duties and Responsibilities:
· Responsible for analyzing complex financial and clinical scenarios to support informed decision making including financial, clinical, and operational improvements.
· Responsible for gathering and interpreting claims, clinical and administrative data to build effective financial models, makes reasonable assumptions, and reach appropriate conclusions. Leads cross functional efforts and provides actionable recommendations to leadership and key areas across the company.
· Supports the total cost of care analytics component of population health by conducting extensive analysis of cost and utilization data and providing reports and recommendations to leadership and internal customers
· Acts as project lead for customer analytics initiatives, working with internal customers to develop and manage project plan, analyze data, design reports, and coordinate presentations.
· Works with internal business customers and cross-disciplinary teams to determine data needs and to enhance the use of strategic analysis. Collaborates internally to ensure intelligence is shared with appropriate groups and individuals.
· Creates and updates comprehensive customer models including, but not limited to cost and utilization projections and data trends.
· Conducts and presents analyses that drive improved delivery of value-based care.
· Works with IT partners to diagnose, correct, and validate any issues with the data populating business intelligence tools.
· Other duties as assigned.
Skills:
· Minimum of five (5) years of experience in extensive data analytics required.
· Minimum of two (2) years leading complex projects. (e.g., cross-functional work- groups) required.
· Minimum of five (5) years of experience in extensive data analytics. Health Insurance or Healthcare industry preferred.
· Power BI.
· Milliman MedInsight.
· Claims data analytics.
· Experience with Epic preferred.
Education:
· Bachelor’s degree required.
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