Job Title: Devops / UX Engineer
Location: REMOTE with travel to DC
Duration: 6+ Months Contract to full-time Hire
Basic Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, Human-Computer Interaction, or a related field and 12+ years of relevant experience, or a Master's degree in one of these fields and 10+ years of relevant experience.
- 5+ years in software engineering, DevOps, or platform engineering roles, including hands-on work within the last 2 years with an enterprise source control and CI/CD platform (e.g., GitHub, GitLab, Azure DevOps, or Jenkins) and automated testing.
- 3+ years of UX engineering, UX design, or interaction design experience; this may include designing developer-facing products such as internal developer portals, self-service platform workflows, developer tools, or documentation sites.
- Experience leading adoption of shared tools or practices across multiple development teams, such as golden-path templates, an internal developer platform or portal, inner-source libraries, or an engineering onboarding program.
- Experience creating technical documentation and training, and delivering workshops, briefings, and mentoring for engineers.
- Experience in complex coordination across multiple project or product teams, including briefing senior technical and non-technical leaders.
- U.S. citizenship is required.
- Ability to obtain and maintain a Public Trust determination at the high-risk level; fingerprinting and a credit check are required before starting work.
- Ability to report on-site in the Washington, DC metro area with one business day's notice.
Preferred Qualifications
- Within the last 18 months, built golden paths on GitHub Enterprise: reusable GitHub Actions workflows, repository templates, and docs-as-code sites (e.g., GitHub Pages).
- Built or ran an internal developer portal or service catalog (e.g., Backstage) or a self-service platform workflow.
- Helped developers act on security findings from GitHub Advanced Security, SonarQube, JFrog Xray, or similar tools without slowing delivery.
- Defined and reported developer experience and delivery metrics (e.g., DORA, SPACE, onboarding time, developer satisfaction surveys) and used them to deliver a measurable improvement.
- Rolled out AI-assisted development (e.g., GitHub Copilot) with usage guidelines, human review, and measured results.
- Enabled dozens of product teams in a large enterprise or federal agency, including teams maintaining legacy or commercial off-the-shelf applications.
- UX research methods (user interviews, journey mapping, usability testing) applied to developers, and recent hands-on coding in one or more modern languages.
- Knowledge of Section 508 accessibility, secure coding practices (e.g., OWASP), and the NIST Secure Software Development Framework (SP 800-218).
- Certifications such as GitHub Foundations, GitHub Actions, GitHub Copilot, or GitHub Advanced Security; Certified Kubernetes Application Developer; or a recognized UX certification.
- Prior service as key personnel on a federal contract, an active Public Trust or other favorable federal background investigation, and residence in the Washington, DC metro area.
