Location: Richardson, TX 75082
Contract Duration: 12 Months
Experience Required: 8–10 Years
Job Description
We are seeking an experienced Senior Network Security Engineer – Zscaler & Palo Alto Prisma Access to manage and support enterprise Internet Access and Remote Access services. The role will provide operational ownership of Zero Trust and Secure Access Service Edge (SASE) platforms, including Zscaler and Palo Alto Prisma Access.
The ideal candidate will have strong hands-on experience supporting large-scale Zero Trust and SASE environments, advanced network troubleshooting skills, and a focus on service availability, security, and continuous improvement. This position requires operational discipline, effective incident resolution, and collaboration with engineering teams to improve security, automation, and user experience.
Key Responsibilities
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Manage and support enterprise Internet Access and Remote Access services.
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Provide operational ownership of Zero Trust and SASE platforms, including Zscaler ZIA, ZPA, and Palo Alto Prisma Access.
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Ensure service availability, reliability, security, and optimal user experience.
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Lead troubleshooting efforts for complex network connectivity and access-related issues.
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Perform root cause analysis and drive issues through resolution.
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Support incident management, change implementation, and continuous service improvement.
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Participate in on-call support and respond to critical operational issues.
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Collaborate with engineering teams to enhance security, automation, and operational efficiency.
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Monitor platform performance and proactively identify service-impacting issues.
Required Qualifications
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8–10 years of experience in network engineering, network security, or related infrastructure roles.
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Hands-on experience with Zscaler Internet Access (ZIA).
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Strong experience with Zscaler Private Access (ZPA).
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Experience supporting Palo Alto Prisma Access.
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Strong understanding of Zero Trust Network Access (ZTNA) and SASE environments.
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Advanced troubleshooting skills for enterprise Internet and Remote Access services.
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Experience with incident resolution, root cause analysis, and change management.
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Ability to support large-scale enterprise network security platforms.
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Zscaler Certified Architect (ZCA) certification required.
Primary Skills
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Zscaler Internet Access (ZIA)
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Zscaler Private Access (ZPA)
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Palo Alto Prisma Access
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Network Security Engineering
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Zero Trust Network Access (ZTNA)
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Secure Access Service Edge (SASE)
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Enterprise Internet and Remote Access
Secondary Skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require a reasonable accommodation during the hiring process may request assistance.
Employment may be contingent upon the successful completion of job-related pre-employment screening, which may include background and reference checks and, where permitted by applicable law and applicable to the position, drug testing. All such screening will be conducted in accordance with applicable federal, state, and local laws.
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