Job Title : Senior Product Designer Location : San Jose , CA / TX/ NC / WA (Onsite Hybrid)
Job Description:
We are looking for a Senior Product Designer who can bring clarity to complex systems collaborate closely with product and engineering and turn user needs technical constraints and product strategy into intuitive reliable scalable and accessible experiences
What Youll Do
Design endtoend calling experiences across Webex desktop web mobile and device surfaces
Partner with product managers engineers architects researchers and other designers to define user flows interaction models and implementationready designs
Proactively identify opportunities where user needs product strategy and platform capabilities intersect then use design artifacts prototypes and storytelling to help the team align on direction
Explore how AIassisted and agentic workflows can improve realtime communication without adding friction or reducing user trust
Create prototypes at the right level of fidelity from quick workflow explorations to polished concepts for stakeholder alignment usability testing and engineering handoff
Use Ciscos design system to produce consistent scalable experiences while identifying gaps or new patterns needed for callingspecific use cases
Validate design decisions through usability testing heuristic review customer feedback and collaboration with UX research
Document interaction behavior accessibility considerations edge cases and design rationale for product teams
Help align teams around a shared product direction through strong storytelling systems thinking and pragmatic design judgment
What Were Looking For
7 years of product design UX design or equivalent experience designing complex digital products
A portfolio that shows strong systems thinking interaction design product judgment and the ability to simplify complex workflows
Experience designing for enterprise SaaS collaboration tools communications platforms admin tooling or similarly complex product ecosystems
Strong product intuition and the ability to connect user needs business goals and technical constraints into clear design direction
A proactive approach to identifying gaps framing opportunities and helping teams make better product decisions before solutions are fully defined
Strong command of Figma prototyping design systems accessibility and modern product design practices
A practical accessibility mindset including familiarity with WCAG and inclusive design principles
Comfort working with ambiguity technical complexity and fastmoving product priorities
Strong collaboration skills with product management engineering research and design partners
Experience using AI tools to accelerate design exploration prototyping research synthesis or workflow generation paired with clear judgment about where human design thinking matters most
Nice To Have
Experience with telecommunications calling meetings messaging contact center or realtime communication products
Experience designing AIassisted workflows automation agents or intelligent recommendations
Experience working across multiple platforms including desktop mobile web and hardwareintegrated experiences
Familiarity with enterprise admin provisioning compliance security or regulated customer environments
Skills
Mandatory Skills : Business Process Design, Mapping, Design systems, Interaction Design
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