Position Overview We are seeking a Desktop Support Technician to provide hands-on technical support in a Windows 10 environment supporting a large user base. This role will support over 1,000 employees and manage approximately 600+ devices. The ideal candidate has strong troubleshooting skills, experience with hardware and software break/fix, and the ability to support users both remotely and in person. Exposure to either Linux servers or macOS is required. Key Responsibilities Provide deskto