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Project manager - DCX

Sumeru

Rosemead, California • Today

Easy Apply

Contract

Job Details

Skills

Portfolio
PM
DCX

Summary

Role: IT Project Manager V
Business Unit: Digital Customer Experience
Location: Rosemead, CA (Hybrid Onsite Tuesday & Wednesday)

Day-to-Day Responsibilities/Workload

Own the integrated portfolio workplan, including milestones, dependencies, critical path, stage-gate readiness, and ownership.
Consolidate baseline budget, forecast, actuals, contingency, and variance explanations; reconcile the Customer Service view with IT reporting.
Maintain integrated risks, issues, actions, decisions, dependencies, and changes with owners, dates, escalation thresholds, and aging.
Prepare weekly and monthly portfolio rollups and concise, decision-ready materials for senior leadership and governance forums.
Operate governance, intake, and change control for additions, descopes, pauses, and reprioritization.
Coordinate vendor and contract oversight with Customer Service, IT, Finance, Procurement, and delivery partners.
Design and maintain the operating model, RACI, governance calendar, escalation paths, and boundary with the existing DXR PMO.
Support business and IT project-lead pairings without taking over product or workstream delivery accountability.
Create a durable PMO package with templates, cadence, decision history, and handoff instructions.

Required Skills/Attributes

Ownership of an integrated portfolio with at least three meaningful technology workstreams.
Joint business and IT PMO experience.
Portfolio financial management, forecasting, reconciliation, and value tracking.
Risk, issue, decision, dependency, and change-control discipline.
Executive communication that converts complexity into clear decisions, consequences, and next steps.
Multi-vendor technology-transformation experience.
Ability to drive closure across senior stakeholders without direct authority.
Comfort with hybrid agile and stage-gated governance.
Credible examples or sanitized work samples of integrated plans, executive reporting, financial rollups, or decision governance.

Desired Skills/Attributes

Utility or other regulated-industry experience.
Customer-service technology experience, including conversational AI, contact-center platforms, billing, collections, SAP, or related systems.
Experience mobilizing a new PMO and leaving a sustainable operating model.
Familiarity with enterprise portfolio tools and governance forums comparable to SCE.
Ability to balance strategic leadership with hands-on artifact creation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10335006
Position Id: 2026-25041
Posted 30+ days ago

Fitment

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Job Details

Skills

Portfolio
PM
DCX

Summary

Role: IT Project Manager V
Business Unit: Digital Customer Experience
Location: Rosemead, CA (Hybrid Onsite Tuesday & Wednesday)

Day-to-Day Responsibilities/Workload

Own the integrated portfolio workplan, including milestones, dependencies, critical path, stage-gate readiness, and ownership.
Consolidate baseline budget, forecast, actuals, contingency, and variance explanations; reconcile the Customer Service view with IT reporting.
Maintain integrated risks, issues, actions, decisions, dependencies, and changes with owners, dates, escalation thresholds, and aging.
Prepare weekly and monthly portfolio rollups and concise, decision-ready materials for senior leadership and governance forums.
Operate governance, intake, and change control for additions, descopes, pauses, and reprioritization.
Coordinate vendor and contract oversight with Customer Service, IT, Finance, Procurement, and delivery partners.
Design and maintain the operating model, RACI, governance calendar, escalation paths, and boundary with the existing DXR PMO.
Support business and IT project-lead pairings without taking over product or workstream delivery accountability.
Create a durable PMO package with templates, cadence, decision history, and handoff instructions.

Required Skills/Attributes

Ownership of an integrated portfolio with at least three meaningful technology workstreams.
Joint business and IT PMO experience.
Portfolio financial management, forecasting, reconciliation, and value tracking.
Risk, issue, decision, dependency, and change-control discipline.
Executive communication that converts complexity into clear decisions, consequences, and next steps.
Multi-vendor technology-transformation experience.
Ability to drive closure across senior stakeholders without direct authority.
Comfort with hybrid agile and stage-gated governance.
Credible examples or sanitized work samples of integrated plans, executive reporting, financial rollups, or decision governance.

Desired Skills/Attributes

Utility or other regulated-industry experience.
Customer-service technology experience, including conversational AI, contact-center platforms, billing, collections, SAP, or related systems.
Experience mobilizing a new PMO and leaving a sustainable operating model.
Familiarity with enterprise portfolio tools and governance forums comparable to SCE.
Ability to balance strategic leadership with hands-on artifact creation.

Dice Id: 10335006
Position Id: 2026-25041
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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