Proactively design and deployment of all PKI solutions
Administer and support core technologies (e.g. Venafi, Luna HSM, Certificate platform)
Implement monitoring, configuration management and reporting functions that will make a hands-off environment and assist in the design
Assist in defining and documenting best practices and support procedures
Maintain certificate inventory and asset configuration documentation
Stay current with technological developments in systems administration technology and recommend ways to take advantage of new technology
Assist in conducting research and making recommendations on Windows Server / VMWARE / Unix / Linux / Storage / Recovery products, services, protocols, and standards in support of procurement and development efforts as it pertains to the PKI platform.
Respond to as needed and work to resolve all critical incidents
Work closely with various business users to define solutions that meet user expectations
Assist in identifying improvement opportunities and facilitate innovation
Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in IT s knowledge of and concern for users business needs. Shows signs of guiding and offering problem solving for groups and peers.
Excellent oral and written communications skills. Ability to present and explain technical information to diverse types of audiences (management, users, vendors, technical staff) in a way that establishes rapport, persuades others, and gains understanding. Ability to write clear proposals and technical documents
Strong interpersonal skills at all levels of management and ability to motivate employees/teams to apply skills and techniques to solve dynamic problems; excellent teamwork skills
Effectively managing small to large projects in a cross-functional environment
Work with long-established senior and lead staff and follow up on tasks.
Communicate technical information in a concise and articulate manner
Support the definition and development of documentation, procedures, and standards for PKI enterprise environments
Support the evaluation and recommendation of tools and new technologies for the PKI enterprise environments
Assist in performing impact analyses, research products, configure software, and establish standards and procedures that support the company s PKI environment needs
Assist in the root cause analysis for problems and drive strong preventive actions
Participates in the on-call production support rotation and may occasionally be required to work hours outside of the traditional work schedule.
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