Field Support Analyst II

This candidate will be part of a team responsible for providing onsite IT support services at client locations. Full-time technician with strong customer service skills, good tier 1 - 1.5 end user device support experience and a general knowledge of network/server platforms. Primary Duties and Responsibilities Installing and configuring Dell Hardware & peripherals.Coordinate directly with end-user in setup of new device, shipping and return of old pc.Respond to post deployment application and ha