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IT Desktop Support

Sky Systems, Inc. (SkySys)

Salt Lake City, Utah • 2d ago

Easy Apply

Part-time

30 - 35

Desktop Support

TEKsystems c/o Allegis Group

Draper, Utah • Today

Full-time

USD 20.00 - 23.00 per hour

IT Support Technician W2

Siri Infosolutions Inc

Remote • Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

Senior IT Support Technician

Emergent Software

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 75,000.00 per year

Helpdesk Tech

Cricut

South Jordan, Utah • Today

Full-time

IT Operations Specialist

HouseCanary

Remote • 2d ago

Easy Apply

Full-time

75000 - 95000

Jr. Systems Engineer - Hybrid

Atlas Technica

Remote or Greenwich, New York • Today

Full-time

USD 55,000.00 - 75,000.00 per year

Job Details

Skills

IT Support
Audio Vissual Systems

Summary

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.

Responsibilities

Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.

Must-Haves

2–4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.

Good-to-Haves

Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10442861
Position Id: 9071062
Posted 2 days ago

Fitment

Dice Job Match Score™

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Contact the job poster

Hamna Hussain

Recruiter @ Sky Systems, Inc. (SkySys)

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Pennsylvania

•

Today

Title: IT Desktop, Classroom & Event Technology Support Location: Dickinson Law - Advantica Building, University Park, PA Duration: 6 Months, possible extension Schedule: Onsite Only Local candidate required Job Summary Provide onsite desktop, classroom, AV, and event technology support for the law school and School of International Affairs. Key Responsibilities Provide desktop and podium computer support to faculty and staff. Troubleshoot classroom AV systems, including displays, projectors

Full-time

Onsite IT Support Specialist

No location provided

•

Today

Job Description This will be remote/WFH until the Seattle office opens in January 2026. Onsite support will be increasingly required as the open date arrives. Then it will require onsite support up to 5 days a week after the open date. The Role: Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other exp

Full-time

Lead IT Technician

Remote

•

Today

Role Summary The Lead IT Technician is responsible for delivering advanced technical support and leadership within an organization. This role involves overseeing complex hardware and software issues, guiding and mentoring IT support staff, and ensuring the smooth operation of computer systems, networks, and communications equipment. The position requires collaboration with business units and external vendors to maintain operational excellence and enhance customer satisfaction. Responsibilities

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support

Draper, Utah

•

Today

Description TEKsystems is looking for a Desktop Support Agent for one of our clients in Draper Utah. The ideal candidate is an individual contributor who is eager to apply his or her outstanding customer service skills and well-rounded technical experience in a team that provides support to employees in North America. This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. This role sits

Full-time

USD 20.00 - 23.00 per hour