Job#: 3054113 Job Description: Sr. SailPoint ISC Engineer
Location: Remote
Role Overview
We are seeking a senior SailPoint engineer for an 8-week project. The primary objective is to deliver a SailPoint ISC to ServiceNow Service Desk integration. This will enable approved access requests for disconnected applications to automatically generate actionable ServiceNow tickets, with ticket closure status syncing back to SailPoint. The role also involves leading the discovery and design for a SailPoint-to-iSeries integration and setting up one read-only iSeries source in a test environment. This is a hands-on, client-facing engagement where you will be the sole senior technical resource, working with an in-house IAM team. Documentation and knowledge transfer are key deliverables.
Key Responsibilities
- Review the existing tenant and SailPoint/ServiceNow configuration and document the MVP use case.
- Produce the fulfilment target and field mapping specification, including target table, field mappings, assignment group, state model, and closure states.
- Configure, unit test, and support UAT for ticket creation and status sync on the first disconnected application.
- Promote changes to production through the client's change management process and provide hypercare support.
- Design the SailPoint-to-iSeries integration and integrate one read-only source into the test environment.
- Deliver a repeatable integration pattern, onboarding runbook, specification template, and troubleshooting guide.
Required Qualifications
The ideal candidate will have over five years of hands-on SailPoint ISC / IdentityNow implementation experience, covering source onboarding, identity profiles, transforms, roles, and access request workflows. Advanced, demonstrable expertise with the SailPoint ServiceNow Service Desk Integration Module is required, including fulfilment targets, payload-to-field mappings, assignment group routing, and state and closure mapping. The role also demands troubleshooting ability, experience with building fulfilment patterns for disconnected/flat-file applications, and comfort with formal change management processes.
Preferred Qualifications
- SailPoint ISC Engineer certification.
- IBM iSeries (AS/400) identity integration and aggregation experience.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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